A 26th floor North East restaurant with stunning 360° views has finally reopened after it was forced to closed as its only lift had broken down.

Customers booked in at the 3sixty restaurant and cocktail bar in Newcastle’s Hadrian Tower Skyscraper had been left bitterly disappointed when they turned up for their reservations to find the venue was closed with no prior notice.

The swanky destination first opened in May 2021 and is the highest in the region, boasting panoramic views of the city.

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The venue had been closed since early October following issues with the lift – the only way to get from the ground floor entrance to the dining area on the 26th floor – but has eventually announced it would be reopening on Friday (November 25).

The Northern Echo: Customers must enter the restaurant at 3sixty through one lift.Customers must enter the restaurant at 3sixty through one lift. (Image: DANIEL HORDON)

Posting on its social media pages, 3sixty wrote: “We’re thrilled to announce we are ready to reopen our (lift) doors from 12PM [on Friday November 25].

“It’s been a while – we have missed you!

Read more: EATING OUT REVIEW | What it's like to eat inside 'luxury' North East venue on the 26th floor of skyscraper

“We wanted to thank each and every one of our customers who have been affected by the temporary closure for their understanding, as well as those who have been waiting to book back in with us.

“Our diary is now open, with bookings available via the 3SIXTY website.

“We can’t wait to welcome you back to the height of Newcastle to celebrate your birthdays, anniversaries and festive parties.”

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Furious diners had taken to TripAdvisor to leave one-star reviews as they shared their disappointment at the venue closing without noticed.

The Northern Echo: The view from the restaurant.The view from the restaurant. (Image: 3sixty)

One even slammed the restaurant’s poor communication as ‘disgraceful’. The reviewer said: “After going to 3sixty this morning we were shocked to find it was closed. We had no warning! To not even give us the courtesy of letting us know is absolutely disgraceful!”

Another had said their daughters 18th birthday had been ‘ruined’.

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