A COUNTY Durham opticians is celebrating a Branch of the Year Award from national high street retailer, Scrivens Opticians & Hearing Care, for the second year running.

The branch on Cockton Hill Road, Bishop Auckland, won the accolade after coming top in the North-East area to clinch the title at Scrivens’ annual conference and awards ceremony.

Manager Jo Bestford, who has worked there for nearly five years, said: “It’s wonderful to receive the award again. We strive every day to give the best customer service we can as we want everyone to be happy. It’s proved a winning formula.”

The award is recognition for the team’s first class customer care, general positive attitude, optical and hearing expertise and all round professionalism.

Speaking about the annual awards, Scrivens chairman Nicholas Georgevic said: “Our success is thanks to the fantastic people who work in our branches to deliver a great community and customer focused service. Congratulations to our Bishop Auckland branch, who are very worthy winners.”

The family business Scrivens Opticians & Hearing Care was established in 1938. It has 180 stores in England and Wales, with over 1,100 employees.

For more information, visit www.scrivens.com.