I WISH to alert readers to the new parking arrangement at B&M car park in Bishop Auckland. The driver is required to enter the registration of their vehicle.

Unfortunately for me I made an error while doing so and although I had a ticket which I thought would be proof of purchase, it was for the date, time, and duration of my visit.

I enclosed this ticket with a letter explaining I am elderly and was not used to this new system, hence the mistake.

But my appeal was rejected and my 20 minute parking which was 50p also cost me another £50. So beware, these private car parking companies have had a lot of negative publicity, and this is an example of their behaviour.

So drivers beware or, better still, use another car park when visiting Bishop Auckland.

Patricia Gowland, Hunwick