NORTHUMBRIAN Water has scored a double top in a national competition, with two entries selected as finalists for a major award.

The Kelder Commercial team and the Customer Contact Centre at NWL's head office in Durham, have been shortlisted in the Daily Telegraph/Energis Customer Service Awards.

The Kelder team looks after 200,000 visitors a year to the leisure facilities on the resevoir. The Customer Contact Centre team focus on customers of the utility services.