Staff at one of the country's most famous tea shops found themselves rubbing shoulders with the Queen's representative yesterday.

The Lord Lieutenant of North Yorkshire, Lord Crathorne, was in Harrogate to present Bettys and Taylors with a Queen's Award for Enterprise.

The firm has become one of the first winners of the award for sustainable development, recognising it as a business which puts social and environmental responsibilities at the heart of what it does.

During his visit, Lord Crathorne chatted to tea blenders, waitresses, bakers and confectioners for the family firm, which has outlets in York, Northallerton and Ilkley as well as Harrogate.

The award, a bowl and a scroll signed by the Queen, was presented to Chris Powell of the firm's speciality tea team.