YOUNGSTERS have been checking out the computer technology involved in trying to make access to council services easier.
Information Communication Technology (ICT) students from Wensleydale School, in Leyburn, spent a morning at Hambleton District Council's headquarters, in Northallerton, to look at the work undertaken between the authority and ICT company Agilisys, of York.
Hambleton is the pilot authority in the North Yorkshire ICT Partnership for an initiative to bring access to services closer to people through IT.
It opened a central contact centre at its Northallerton offices in May. Eventually, 80 per cent of all queries will be dealt with at the first point of contact.
The pupils saw how ICT projects are managed and implemented in real life and specifically how the council scheme should make a difference to the service it provides
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