A NEW £250,000 management centre, which links with train company GNER's control centre, will give passengers better information during disruptions.
The facility, being opened today at King's Cross, in London, is part of a £10m package of station improvements by the company, based in York.
A system being co-ordinated from the centre will provide a continuous link by phone and pagers to almost 2,000 GNER staff, including drivers, station and on-train crews along the East Coast Main Line.
The centre also has accommodation for crews.
The company will tomorrow open a learning resource centre for its staff at Newcastle Central Station, giving them access to training.
The centre is one of eight run by GNER at key stations and depots across the country.
A dedicated area has been set aside for the Newcastle centre, with computer terminals and a relaxed learning environment.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article