Recycling centre to bring back appointment-only access

Visitors will also need to bring photographic identification and proof of address. <i>(Image: Google Maps)</i>
Visitors will also need to bring photographic identification and proof of address. (Image: Google Maps)
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A booking system is being reintroduced for access to a North East recycling centre.

Hartlepool Borough Council has confirmed that from Wednesday, April 8, visitors to the Household Waste Recycling Centre (HWRC) on Burn Road will need to book appointments in advance.

Bookings will be open from Wednesday, April 1, via the council's website at hartlepool.gov.uk/hwrc.

Entry will only be granted to those with a booking, and all vehicles, including cars, vans, and trailers, must be booked in advance.

The council said: "By controlling access through bookings, the council aims to protect the service for genuine Hartlepool residents and ensure that household waste is handled safely and responsibly."

Visitors will also need to bring photographic identification and proof of address, which may be requested on arrival.

The booking system was introduced in 2020 to manage health and safety on site and control disposal costs, but was removed in 2024.

Its reintroduction is part of efforts to improve site safety and efficiency, control costs, and prevent unauthorised use of the facility.


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The council said: "The booking system will help to keep costs down at a time when Council budgets remain under significant pressure, so this measure will help protect other services across the borough at this time."

They also said illegal disposal of trade waste has contributed to rising costs, and the booking system will help prevent use by non-residents and commercial operators.

Hartlepool Borough Council also offers a subscription garden waste scheme and household waste removal services.

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