From 1 July, many residents across the south of County Durham will see changes to their bin collection schedules.
Durham County Council is rerouting waste collection services in response to the rising number of homes and to help balance workloads across its bin crews.
The council has confirmed that affected households will either have a change to their bin collection day, their collection week, or in some cases, both.
This major reshuffle aims to improve the cost-effectiveness and efficiency of bin collections, particularly in areas that have experienced rapid housing development.
Why are the changes happening?
According to Councillor Karen Allison, Cabinet member for neighbourhoods and environment, the current routes have become unbalanced due to new housing developments.
This has created operational challenges and stretched existing collection resources.
“These changes will help our waste collections be more cost-effective and ensure routes are evenly balanced across our crews,” Cllr Allison said. “It will also help us deliver our collection services quickly and efficiently.”
She reassured residents that every effort will be made to minimise disruption.
Collection crews will be fully briefed during the transition and are instructed to take additional waste from households whose collection week has changed.
How do I check if my bin day is changing in County Durham?
The primary way to check whether your bin day is changing is through Durham County Council’s online resident portal, MyDurham, available at www.durham.gov.uk.
The website has been updated to reflect all upcoming changes, and residents are encouraged to check their specific collection details using their postcode.
In addition to the online portal, all affected households will receive a letter from the council ahead of the changes.
This letter will clearly outline the new collection day and/or week, ensuring residents are informed in advance.
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If you haven’t received a letter but suspect you may be affected, it’s best to check online.
The MyDurham portal allows for quick postcode searches and provides a calendar of your household’s specific collection dates.
Transition Support
To ease the transition, the council has instructed crews to collect additional waste from households whose schedules are shifting, helping to avoid missed pickups or overflowing bins during the adjustment period.
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