Barclays has advised customers to contact food banks after a major IT glitch left some locked out of their accounts - with the disruption likely to continue today.
Online and mobile banking have been hit during the problem, which began on Friday.
The bank said people could see an outdated balance with payments made or received not showing.
Customers using the app on Sunday morning were greeted with a message headed “Thank you for bearing with us”.
Barclays Customer Services: https://t.co/MjFX51UpwW pic.twitter.com/NhWrsxaU2V
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The message said Barclays was working to correct the user’s balance to ensure it shows all payments and the issue was “taking longer than we’d like to fix”.
The PA news agency understands the outage has been caused by a technical issue and is not believed to be related to a cyber attack.
In a statement on Saturday, Barclays said it was “extremely sorry” it was facing “ongoing technical issues” and that no affected customer would be “left out of pocket”.
A spokesperson said: “Some may continue to see an outdated balance, and payments made or received may not show. Customers should not try to make the payment again.
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“Customers can use their cards and withdraw cash, use our app and online banking, and as soon as these remaining issues are resolved, we’ll let our customers know.
On social media site X, in response to one user who said her household "has no access to money", the Barclays UK Help account asked: "Are there any friends or family who can offer support?"
When she said she didn't and criticised the reply as "so triggering", the bank's X account posted links to the Trussell Trust, a charity that runs food banks, and Citizens Advice, which offers help for a range of problems.
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