A County Durham banking hub has opened this week giving residents a greater range of options.

The Newton Aycliffe banking hub, located at Unit B3, on The Parade, previously a TSB bank branch opened at 11am on Friday (December 1).

The service was set up by Cash Access UK, as part of the organisation effort to preserve nationwide access to cash. 

The new hub, opened by Sedgefield MP Paul Howell, will provide the local community access to a range of in-person banking options, from big banks like Barclays, HSBC, Halifax, NatWest and Santander.

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Gareth Oakley, CEO at Cash Access UK: “We are pleased to announce the opening date for Newton Aycliffe’s new Banking Hub.

"Ensuring access to both cash and in-person banking services is vital to maintaining a thriving community, and we firmly believe that the Newton Aycliffe Hub will significantly contribute to supporting the local residents and businesses.”

It will offer a counter service operated by the Post Office, as well as a Community Banker service where customers can speak with their own banking provider about complex issues.

Community Bankers will work on rotation, with a different bank available on each day of the week, from 9am to 5pm. 

  • Monday: Barclays
  • Tuesday: HSBC
  • Wednesday: Halifax
  • Thursday: NatWest
  • Friday: Santander

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Paul Howell, MP for Sedgefield: “Since the closure of the last bank branch was announced, I have engaged with Cash Access UK and the opening of this new Banking Hub is great news for the residents of Newton Aycliffe and the wider constituency.

"I applaud the collaborative efforts of local banks, community representatives, and the Cash Action Group in bringing this vision to life. Their dedication to reinforcing access to cash and essential financial services is truly commendable.

“It marks a significant step forward in safeguarding the financial well-being of our community and is a testament to our resilience and determination to adapt to the changing landscape of banking, ensuring that our residents and businesses continue to thrive."