Arriva accused of not keeping passengers informed of changes

Letters: Reader in dismay over bus service changes <i>(Image: Archive.)</i>
Letters: Reader in dismay over bus service changes (Image: Archive.)
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THE incompetence of some organisations is amazing.

Arriva Buses in the North East recently threatened to withdraw a number of services after July 8.

There has to my knowledge been no information from them to the public.

Reports in the press have indicated that further funding has been found to subsidise the service (presumably what Arriva were hoping for) and those services would be maintained - at least for the time being.

It seems, however, that Arriva are unaware of the agreement.

Alternatively the reports from the press and local authorities is wrong. There were today (Sunday, July 9) no buses on Route 4 in Darlington and presumably on other threatened services.

Is it too much to expect to have the not travelling public provided with information about availability of buses.

Many rely on buses for work etc.

Can someone from this supposed public service explain?

Eric A Wilson, Darlington.

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