The worst GP surgeries in the North East according to their patients have been revealed in the results of a new survey.

Results of the GP Patient Survey 2022 have been revealed after patients were asked to fill in questionnaires about their experiences.

The survey measures how surgeries are rated across a range of topics, including how easy it is to get through on the phone, making an appointment, access to online services and overall satisfaction.

Read more: Fire rips through elderly County Durham couple's allotment

It has revealed the best and worst surgeries in the region, with one scoring lower than 50% satisfaction and ten rated below 55%.

Only three North East surgeries were given a 90% rating by their own patients.

McKenzie Group Practice in Hartlepool was rated the worst in the North East, with just 47% of saying they had a good overall experience. Only 6% of patients at the practice said it was easy to get through on the phone.

Close behind was Woodbridge Practice in Stockton, with just half of their patients saying they had an overall good experience.

See the ten worst rated GP practices in the North East

  1. McKenzie Group Practice, Hartlepool – 47% overall satisfaction
  2. Woodbridge Practice, Stockton – 50% overall satisfaction
  3. Belmont & Sherburn Medical Group, Durham – 51% overall satisfaction
  4. The Erimus Practice, Middlesbrough – 51% overall satisfaction
  5. New Silksworth Medical Practice, Sunderland – 52% overall satisfaction
  6. Birtley Medical Group, Gateshead – 53% overall satisfaction
  7. Bowburn Medical Centre, Durham – 53% overall satisfaction
  8. Sunderland GP Alliance Medical Practice, Washington – 53% overall satisfaction
  9. Wideopen Medical Centre, North Tyneside – 53% overall satisfaction
  10. Newlands Medical Centre, Middlesbrough – 54% overall satisfaction


Read next:

If you want to read more great stories, why not subscribe to your Northern Echo for as little as £1.25 a week. Click here