The NHS in the North East is calling on the public for help and understanding as pressures mount on hospitals, GP practices and 999 crews.

Health services in the region are currently experiencing very high levels of demand and NHS leaders are asking for support through people ensuring they use the right service for their need.

Emergency and other urgent walk-in departments are extremely busy, with patients warned that they may face long waits.

Dr Neil O'Brien, accountable officer for South Tyneside, Sunderland and County Durham Clinical Commissioning Groups (CCGs) said: “The NHS is here to care for people and people should not delay seeking medical advice and help if they need it, but we ask them to think carefully about which service they access. Our emergency departments need to focus on treating patients with life-threatening conditions.”

Read more: This is who can get a FOURTH Covid jab as NHS website for bookings are now live

Local GP and clinical chair of North Tyneside CCG, Dr Richard Scott, from Marine Avenue Medical Centre added: “Due to the levels of demand, this is a difficult time for everyone and we know there can be delays, but we also know that lots of people are still trying to make GP appointments for very minor ailments.

“To support GP practices people should please consider if a pharmacist can help deal with their health need or give advice in the first instance. They can also use the practice’s online consultation option which can be found on practice websites and NHS 111 online is a comprehensive and trusted source for healthcare advice.”

 Dr Janet Walker, Medical Director, NHS Tees Valley Clinical Commissioning Group (CCG) added: “Every part of our healthcare system remains under pressure, so we are asking people once again to please think carefully about the right NHS service for their needs.

"It is vital that people continue to put their health first and that they seek medical help when they need it, but we would continue to ask patients with minor ailments to self-care where this is appropriate.”

Read more: Darlington man receives MBE for contribution in developing AstraZeneca vaccine

Lindsay Garcia, deputy chief nurse at South Tees Hospitals NHS Foundation Trust, said: “It is really important that our A&E department at The James Cook University Hospitals is used wisely and is kept free at all times for genuine life-threatening emergencies.

“That is why we are continuing to urge the public to keep A&E free for those who need it by thinking pharmacy, GP and 111 online first, and only attend A&E or call 999 if they have serious or life-threatening emergencies.”

--