A HOTEL and spa has put plans in place to reopen when given Government go-ahead.

Rockliffe Hall, in Hurworth, near Darlington, expects to reopen on July 4 with an online check-in service, temperature checks, reduced occupancy levels, heightened hygiene practices, unique signage, digital menus and online ordering.

The hotel also plans to introduce virtual services such as video calling concierge and virtual room tours.

There is also range of new offerings including virtual treatments with ‘spa in a box’ skincare kits, a new champagne and cocktail trolley service will bring the bar to the guest.

Al Fresco Dining will also be more widely available, with social distancing and special measures in the restaurants.

Guests can also order from a picnic hamper menu to then find somewhere private to dine on the estate.

Jason Adams, Rockliffe Hall’s Managing Director, says: “Whilst the hotel has been closed we’ve made the best use of the time of those who haven’t been furloughed. We’ve come up with innovative new ways to make sure our guests still get the luxury service they’d expect when the hotel re-opens, in very different circumstances to what any of us are used to.”

“Of course, we’ve also introduced rigorous protocols to ensure everyone stays safe, but under our team’s PPE you can rest assured there’ll be lots of big smiles and you’ll enjoy the usual first class Rockliffe hospitality.”

Rockliffe Hall is provisionally taking bookings for guests to stay and use the spa from the July 4 onwards, and is provisionally accepting Spa Day and Treatment bookings from August 1 subject to the latest government guidelines. The hotel management is closely following all developments and is working closely with professional bodies including UK Hospitality and the UK Spa Association.