A SECURITY guard who helped save the life of a woman who collapsed at a bus station has been given a national award for his efforts.
Robert Metcalfe, who works at Durham Bus Station, had to carry out CPR after a woman had a seizure that caused her heart and breathing to stop.
The 51-year-old was able to keep her alive until paramedics arrived to take her to hospital.
He was given a national security officer of distinction award, given to people who go above and beyond the call of duty, at a ceremony at Windsor Racecourse.
Dave Wafer, Durham County Council’s strategic traffic manager, said: “Robert is a familiar face within Durham Bus Station who even before this already had a reputation with passengers for his patience, knowledge and attentiveness.
“Through his quick thinking a young woman was saved and we can only praise his exceptional work and commitment to making Durham Bus Station a safe environment for all.”
Mr Metcalfe, who has worked at the bus station in North Road for five years, was also commended for his wider work in proactively dealing with bus passengers, calming difficult situations and supporting bus drivers.
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