CARELINK
RE Councillor Ben Ord's letter about the Carelink alarm service in the borough of Sedgefield (HAS, Page 10, July 3) - where has the care gone out of Carelink? Vulnerable elderly people need a lifeline plus human contact.
My partially-sighted father has gone from a service level of five daily telephone contact calls, plus a weekly care visit, to a service level of one contact call every 14 days and a visit every three months. This is not good enough.
Put the care back into Carelink before we have a fatality due to non-contact - Ex-CCTV and Carelink control room employee Neil Pennington, Spennymoor.
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