Your Newcastle Building Society Durham branch has now relocated in the heart of Durham at 73-75 Saddler Street. It offers a brand new and improved customer experience, demonstrating our commitment to providing face-to-face financial advice on the high street.

Our new branch facility continues to offer you the same great counter service you’re used to and now also includes a modern and contemporary design with more space to discuss your financial needs.

We offer a wide selection of products and services to help customers make the most of their money, from savings, insurance and mortgages to straightforward, face to face, financial advice through Newcastle Financial Advisers.

Here’s a quick introduction to the friendly faces who will be helping you out in your new Durham branch.

Steven Hillary (Branch Manager)

Steven has over 25 years of experience in financial services and has been Branch Manager in Durham since 2015. He previously worked for a High Street bank, in various locations across the North East. Steven is responsible for managing the day to day running of the branch and always strives to ensure that customers have the best experience possible.

Anthony Higgins (Newcastle Financial Adviser)

Anthony has been with the Society for nearly 5 years and has over 14 years’ experience in financial services. He provides face to face financial advice, individually tailored to our members’ needs. This includes investments, pensions and inheritance tax planning – he can help you plan for your future and protect your family.

Sharon Puckering- (Customer Adviser)

Sharon has worked in the Society’s branches for just under 15 years. She enjoys meeting customers in her face to face role and helping our members meet their financial needs, always offering friendly and approachable customer service.

Laura Innes – (Customer Adviser)

Laura has been a Customer Adviser for over four years, moving to the Durham Branch in 2014. She takes pride in helping to meet members’ needs and offering an excellent and personal service.

Pam Marriner – (Customer Adviser)

Pam has been part of Newcastle Building Society for almost two years. She provides exceptional customer service and enjoys talking to new and existing customers, giving assurance we’re there whenever they need us. Pam is looking forward to welcoming all of our customers to our new branch.

Rachel Urwin – (Customer Adviser)

Rachel is new to the team in Durham, having previously worked in insurance. She enjoys dealing with customers and always ensures that she offers an excellent customer experience.

Graeme Joss – (Customer Adviser)

Graeme is the newest member of the team and has over 40 years’ experience in banking. He is looking forward to sharing his vast experience and offering all of our customers a great service.

It’s easy to book an appointment with any of our team.

Simply call us on: 0191 384 3182

Pop in and see us at: 73/75 Saddler Street, Durham DH1 3NP

Monday         – 9:15am to 5:00pm

Tuesday         – 9:15am 5:00pm

Wednesday    – 9:30am 5:00pm

Thursday       – 9:15am 5:00pm

Friday           – 9:15am 5:00pm

Saturday       – 9:00am to 11:45am

Newcastle Building Society Principal Office: Portland House, New Bridge Street, Newcastle upon Tyne, NE1 8AL. Newcastle Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Newcastle Building Society is entered in the Financial Services Register under number 156058. You can check this on the Financial Services Register or by contacting the Financial Conduct Authority on 0800 111 6768. Call 0345 734 4345 or visit us online www.newcastle.co.uk

Newcastle Building Society introduces to Newcastle Financial Advisers Limited for investments, pensions, inheritance tax planning, financial advice and life cover. Newcastle Financial Advisers Limited is an appointed representative of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.