RECENTLY I have noticed that our reliance on computers is becoming increasingly frustrating.

A simple request at a bank takes forever. You have to wait until the machine has all its questions answered.

It’s the same at the doctors’ surgery and the optician.

I received an offical form in the post without explanation, only to be told on inquiring that “the computer generates them automatically and we can’t stop it”. Where are we heading?

Graham Birch, Newton Aycliffe.