ROYAL Mail’s delivery office in Durham is going to start opening on a Sunday.
The customer service point, in Belmont Industrial Estate, will be open between 11am and 3pm from this Sunday, August 21.
The initiative is designed to make it easier for online shoppers not at home during the day to get their parcels at a convenient time over the weekend.
Mike Newnham, Royal Mail’s chief customer officer said: “We are continuing to be more responsive to our customers and are providing even more options for people to receive items they have ordered online.
“Our extended opening hours initiative and additional Sunday openings is just one of the ways we are transforming our business to be more customer focused.”
This is part of a range of initiatives by the company to give customers greater flexibility and improve convenience and access to its network.
Customers who are not at home when their deliveries arrive can also arrange a free redelivery to their home or a neighbour via www.royalmail.com/redelivery.
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