A FAMILY has spoken of their distress after a letter offering a "penis extension" was sent to their dead mother on the anniversary of her death.

Annie Cairns, died last September, aged 87 and her children Ann, Robert and Victoria were preparing to commemorate the first anniversary of losing their mum.

But instead they had to suffer the indignity of a letter offering their dead mother a penis enlargement.

The letter from Regal Health also stated: "I’m so sure you’ll be thrilled by what this wonder product will do for you."

Mrs Cairn’s daughter, Ann, 63, of Ringwood Square, Red House, Sunderland, said: "I don’t know how this has happened.

"It says Mrs Cairns twice on the letter.

"I don’t know whether it’s a scam or not because they ask for debit card details on the order form."

Now the bereaved family are who all live in Red House, are looking for answers from the company.

Ann said: "I would like to think we would at least get an apology from them.

"I think they must just have lists of people on computers and they send it out to them but the point is she was a female getting offered penis treatment.

"We’ve spoken to a few people about it and they think it’s just awful and something should be done about it.

"It was my mother’s anniversary as well which just made it worse."