Darlington Building Society has agreed a deal with Lynx Financial Systems for a new method of handling mortgages.
Lynx's Summit system will manage the firm's mortgage application and post-completion administration.
Bosses say the solution will enable end-to-end processing throughout the mortgage, starting with quotation, through to application and completion.
The society will also upgrade its support system across 13 branches.
Chief executive Peter Rowley said: "The overriding objective of this project is to provide the society with the most appropriate, efficient and effective system, delivered cost-effectively and on time to facilitate the demands of the organisation.
"The Lynx technology will have a significant role in ensuring that Darlington Building Society meets its current business goals and the society expects to see a number of benefits once the implementation is complete."
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