Man horrified after finding slug in Burger King meal bought in Darlington

Narinder Kaur, whose husband found an unidentified object in her Burger King meal that she bought from the chain in Darlington.

The suspect item in the Burger King meal

First published in News
Last updated
by

A MAN half-way through tucking into his favourite fast food burger was appalled to find a slug lurking inside it.

The extra ingredient was not appreciated by Thornaby man Manminber Singh, who had bought a meal from Burger King on a trip to Darlington with his wife earlier today (Friday, July 19).

Mr Singh, 37, was horrified to see the creature – believed to be a slug – crawling over a piece of lettuce in his Chicken Tendercrisp burger.

He said: “I was really shocked as I really love this burger and never had anything like this happen before.

“The staff did not seem bothered and the manager just wanted to give me my money back.

“She said it was a problem with the chiller but I think it is because the place is not properly clean.

“I want health and safety people to come and lock them down.

“This might have affected my health as I have problems with my stomach and this could put me in more danger."

The burger was purchased from the Burger King restaurant in the Cornmill Centre, Darlington, which continued to serve food following the incident.

A spokeswoman from Darlington Borough Council, said: “Our Environmental Health Officers visited the outlet and have begun preliminary investigations on their food management procedures.

“From this initial visit it would appear that the slug has come in on prewashed lettuce which was then overlooked in the processing of the food order.

“There is no apparent evidence of an insect infestation. Our officers will be meeting with senior managers from the outlet early next week to discuss procedures more thoroughly.”

Tonight, a spokeswoman for Burger King UK Ltd said: "Burger King UK Ltd has been made aware of the guest's experience at Darlington Cornmill Centre restaurant.
"As a global brand, we aim to provide the highest levels of food quality and service in all restaurants so that our customers have a great experience with us every time.
"We are taking this situation very seriously and are conducting a full investigation. We greatly value customer feedback to ensure we get our service, restaurants and products right every time".

Comments (34)

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5:32pm Fri 19 Jul 13

renot says...

Burger king: How do you want it?

Customer: extra slug of course : )

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I'm here all week, try the punch
Burger king: How do you want it? Customer: extra slug of course : ) .................... .................... .................... ..... I'm here all week, try the punch renot
  • Score: -1

6:09pm Fri 19 Jul 13

stiv says...

that's one place i wont be visiting in a hurry.
that's one place i wont be visiting in a hurry. stiv
  • Score: 4

7:32pm Fri 19 Jul 13

cromwell1599 says...

I have a feeling there's a claim coming.
A few years ago I found a part of a chicken's foot, including the claw, in a sandwich bought from a well known shop in Darlington. Because we were reasonable about it and understood that occasionally these things can happen, and probably more importantly, didn't go running to the press, we were given £100, which we were happy with. The manageress was really good about it and even drove 20 miles to bring us a large bouquet of flowers as an extra apology.
I don't really think this sort of thing is newsworthy other than in a "It'll increase our chances of compo" kind of way.
I have a feeling there's a claim coming. A few years ago I found a part of a chicken's foot, including the claw, in a sandwich bought from a well known shop in Darlington. Because we were reasonable about it and understood that occasionally these things can happen, and probably more importantly, didn't go running to the press, we were given £100, which we were happy with. The manageress was really good about it and even drove 20 miles to bring us a large bouquet of flowers as an extra apology. I don't really think this sort of thing is newsworthy other than in a "It'll increase our chances of compo" kind of way. cromwell1599
  • Score: 15

7:32pm Fri 19 Jul 13

cromwell1599 says...

I have a feeling there's a claim coming.
A few years ago I found a part of a chicken's foot, including the claw, in a sandwich bought from a well known shop in Darlington. Because we were reasonable about it and understood that occasionally these things can happen, and probably more importantly, didn't go running to the press, we were given £100, which we were happy with. The manageress was really good about it and even drove 20 miles to bring us a large bouquet of flowers as an extra apology.
I don't really think this sort of thing is newsworthy other than in a "It'll increase our chances of compo" kind of way.
I have a feeling there's a claim coming. A few years ago I found a part of a chicken's foot, including the claw, in a sandwich bought from a well known shop in Darlington. Because we were reasonable about it and understood that occasionally these things can happen, and probably more importantly, didn't go running to the press, we were given £100, which we were happy with. The manageress was really good about it and even drove 20 miles to bring us a large bouquet of flowers as an extra apology. I don't really think this sort of thing is newsworthy other than in a "It'll increase our chances of compo" kind of way. cromwell1599
  • Score: -5

7:37pm Fri 19 Jul 13

cromwell1599 says...

Must stop hitting the submit button twice !
Must stop hitting the submit button twice ! cromwell1599
  • Score: 9

7:42pm Fri 19 Jul 13

Dtonmaf says...

he? she? If you cant get these things right why would you get any of the story right?
he? she? If you cant get these things right why would you get any of the story right? Dtonmaf
  • Score: -5

8:23pm Fri 19 Jul 13

thehogman says...

well what were they expecting the Lampton worm??
well what were they expecting the Lampton worm?? thehogman
  • Score: -2

8:33pm Fri 19 Jul 13

darlolad1978 says...

Hi can i take your order please so that's a chicken royale meal would you like a large slug with that for an extra 40p or would you like a super slug for 50p extra
Hi can i take your order please so that's a chicken royale meal would you like a large slug with that for an extra 40p or would you like a super slug for 50p extra darlolad1978
  • Score: 9

8:40pm Fri 19 Jul 13

Robert_ says...

Better than finding half a slug isn't it?

;-)
Better than finding half a slug isn't it? ;-) Robert_
  • Score: 22

9:15pm Fri 19 Jul 13

bishop1 says...

can't please some people , give them something extra FOR FREE & they still not happy ;)
can't please some people , give them something extra FOR FREE & they still not happy ;) bishop1
  • Score: 6

10:01pm Fri 19 Jul 13

bewise says...

Slug would taste better than the burger
Slug would taste better than the burger bewise
  • Score: 8

10:45pm Fri 19 Jul 13

truprint says...

Finding a slug would be the least of my worries in that establishment; the place is filthy at the best of times.
Finding a slug would be the least of my worries in that establishment; the place is filthy at the best of times. truprint
  • Score: 15

11:26pm Fri 19 Jul 13

Homshaw1 says...

Pre-washed? Need to change their suppliers
Pre-washed? Need to change their suppliers Homshaw1
  • Score: 9

9:06am Sat 20 Jul 13

BoroPlantPower49 says...

As if that's the biggest problem ingredient you've got to worry about when you buy from a fast food joint! I mean it's hardly the slug and lettuce is it? :)
As if that's the biggest problem ingredient you've got to worry about when you buy from a fast food joint! I mean it's hardly the slug and lettuce is it? :) BoroPlantPower49
  • Score: 1

12:09pm Sat 20 Jul 13

janaliii says...

i think its tit for tat, i ordered an indian curry once and found a garden bench in my rice of course they said i was lying and threw me out.
i think its tit for tat, i ordered an indian curry once and found a garden bench in my rice of course they said i was lying and threw me out. janaliii
  • Score: -3

6:03pm Sat 20 Jul 13

Asdf123 says...

Be quiet, would they complain if they bought a lettuce from tescos and found a slug or caterpillar no, they would wash it.

Shutting it down unlikely as they will probably have all the relevant procedures in place.

It would have hurt my stomach more, yeah ok go on play on it play ok it, compo compo.

Sick of this country !
Be quiet, would they complain if they bought a lettuce from tescos and found a slug or caterpillar no, they would wash it. Shutting it down unlikely as they will probably have all the relevant procedures in place. It would have hurt my stomach more, yeah ok go on play on it play ok it, compo compo. Sick of this country ! Asdf123
  • Score: 4

8:06pm Sat 20 Jul 13

Erasmus-0 says...

It makes a change for Burger King to serve a burger with actual meat in it.
It makes a change for Burger King to serve a burger with actual meat in it. Erasmus-0
  • Score: 5

8:36pm Sat 20 Jul 13

MrBrown says...

Fairly sure the slug would have been better for him than the sandwich to be honest.
Fairly sure the slug would have been better for him than the sandwich to be honest. MrBrown
  • Score: 3

8:32am Sun 21 Jul 13

drainman says...

Slugger King.............it'
s probley fallen off one of there staff.
Slugger King.............it' s probley fallen off one of there staff. drainman
  • Score: 2

8:57am Sun 21 Jul 13

nanarobbo says...

I once bit into a burger at Burger King and felt something strange when I tried to chew. I spit it out into a serviette and it was a matt of hair and fluff!!!! Oh god I am gagging now with the thought. Anyway my daughter took the burger and its extra contents back to the manager, who was serving, and showed her. She was lovely, she couldn't apologise enough and offered us tokens for twenty meal deals. Lol. I think I still have them somewhere. I have never been back but I don't think it's necessary to sue. This isn't America and these companies could close losing hundreds of jobs. Please think before you act. Ok it shouldn't have happened but it was an accident. Accidents do happen. But I have heard reports that bk Darlington isn't the cleanest of places.
I once bit into a burger at Burger King and felt something strange when I tried to chew. I spit it out into a serviette and it was a matt of hair and fluff!!!! Oh god I am gagging now with the thought. Anyway my daughter took the burger and its extra contents back to the manager, who was serving, and showed her. She was lovely, she couldn't apologise enough and offered us tokens for twenty meal deals. Lol. I think I still have them somewhere. I have never been back but I don't think it's necessary to sue. This isn't America and these companies could close losing hundreds of jobs. Please think before you act. Ok it shouldn't have happened but it was an accident. Accidents do happen. But I have heard reports that bk Darlington isn't the cleanest of places. nanarobbo
  • Score: 6

4:58pm Sun 21 Jul 13

gavshaw62 says...

sas will tell you there is loads of vitamins in a slug so what are they complaining about like the one saying could have been worse could have found half a slug
sas will tell you there is loads of vitamins in a slug so what are they complaining about like the one saying could have been worse could have found half a slug gavshaw62
  • Score: 3

6:00pm Sun 21 Jul 13

SS says...

Years ago I found something untoward in a meat pie from a well known national bakery firm. I took what was left back and they were very good and sent it away for analysis. The result was it was a cow's lip.....bork! Have never eaten a meat pie since......Burger King in the town is not the cleanest of places. Looks like it needs a good overhaul/refurb to me when I have popped in to use the loos......
Years ago I found something untoward in a meat pie from a well known national bakery firm. I took what was left back and they were very good and sent it away for analysis. The result was it was a cow's lip.....bork! Have never eaten a meat pie since......Burger King in the town is not the cleanest of places. Looks like it needs a good overhaul/refurb to me when I have popped in to use the loos...... SS
  • Score: 5

1:08am Mon 22 Jul 13

nanarobbo says...

SS. You just reminded me of another two incidents. I gota thing on my cheese pasty once. That was from a big company but they don't trade any more. Anyway on analysis it was found to be a chrysalis!!!! Also my brother found a tooth in a pork pie which was told to us was human!!!! That company is still trading too. You didn't claim on those days you just usually got a good will gesture of vouchers and it flowers and a nice letter of apology
SS. You just reminded me of another two incidents. I gota thing on my cheese pasty once. That was from a big company but they don't trade any more. Anyway on analysis it was found to be a chrysalis!!!! Also my brother found a tooth in a pork pie which was told to us was human!!!! That company is still trading too. You didn't claim on those days you just usually got a good will gesture of vouchers and it flowers and a nice letter of apology nanarobbo
  • Score: 5

7:02am Mon 22 Jul 13

fakeycakemaker says...

Having read some recent comments I feel compelled to share my life scarring story. A few years ago whilst strolling along High Row I felt a hankering for a tasty pastry delight, I ventured into one of the fine eateries that litter our town and purchased a piping hot sausage roll. I went outside eager to demolish the flakey loveliness and opened the bag.......imagine my horror when lifting it towards my lips I was confronted by a live badger, yes I said live badger, in my pastry pillow!!! I calmly closed the bag a pondered my next step but what did I do?? Did I 1. Inform the shop manager 2. Call the Environment health officer or 3. Call 999 fearful for my health as it may inflame my ulcer I had from eating too many Dib Dabs. No I ran as fast as I could to the Northern Echo offices hoping to have my picture taken in their offices and putting my side of my horrific story to the good people of Darlington. Unfortunately the offices were shut so I just went home and didn't tell a sole. Can I still claim?
Having read some recent comments I feel compelled to share my life scarring story. A few years ago whilst strolling along High Row I felt a hankering for a tasty pastry delight, I ventured into one of the fine eateries that litter our town and purchased a piping hot sausage roll. I went outside eager to demolish the flakey loveliness and opened the bag.......imagine my horror when lifting it towards my lips I was confronted by a live badger, yes I said live badger, in my pastry pillow!!! I calmly closed the bag a pondered my next step but what did I do?? Did I 1. Inform the shop manager 2. Call the Environment health officer or 3. Call 999 fearful for my health as it may inflame my ulcer I had from eating too many Dib Dabs. No I ran as fast as I could to the Northern Echo offices hoping to have my picture taken in their offices and putting my side of my horrific story to the good people of Darlington. Unfortunately the offices were shut so I just went home and didn't tell a sole. Can I still claim? fakeycakemaker
  • Score: 5

9:58am Mon 22 Jul 13

Kellynlu says...

Fast food chains are notorious for being dirty, the firms need to put more money into cleaning there staff up and premises.
I recommend you never go to the kfc in North Rd the last time i ate there was a year ago i ordered my food and this man came from behind the kitchen area and handed the food to the cashier i feel sick to this day of the state of him. He looked like a tramp he had mattered hair horrible black teeth his clothes were filthy and his trousers were being kept up by a safety pin!!!!! ughhh i cant look at that place now without feeling sick. These big company's are happy to take our money but start training the BASIC hygiene to your staff...
Fast food chains are notorious for being dirty, the firms need to put more money into cleaning there staff up and premises. I recommend you never go to the kfc in North Rd the last time i ate there was a year ago i ordered my food and this man came from behind the kitchen area and handed the food to the cashier i feel sick to this day of the state of him. He looked like a tramp he had mattered hair horrible black teeth his clothes were filthy and his trousers were being kept up by a safety pin!!!!! ughhh i cant look at that place now without feeling sick. These big company's are happy to take our money but start training the BASIC hygiene to your staff... Kellynlu
  • Score: 4

9:31am Tue 23 Jul 13

Butafly says...

pic was took of a nearly eaten burger,not all money wasted. Id of took pic of the slug evidence lol , prob get burger king shut down and open a curry house.
Must admit id of been sick if i found a slimey slug in my food, wouldnt of ran to the press though, not many of 'us' here would. Some folk do owt for attention.
pic was took of a nearly eaten burger,not all money wasted. Id of took pic of the slug evidence lol , prob get burger king shut down and open a curry house. Must admit id of been sick if i found a slimey slug in my food, wouldnt of ran to the press though, not many of 'us' here would. Some folk do owt for attention. Butafly
  • Score: 2

9:39am Tue 23 Jul 13

Butafly says...

my error..just seen the zoomed 2nd pic of the mammoth slug, how the hell that lil thing was noticed while getting stuck into a burger i dont know,i must start taking my burger apart before each mouthful gawd knows what we eating hahaha as if
my error..just seen the zoomed 2nd pic of the mammoth slug, how the hell that lil thing was noticed while getting stuck into a burger i dont know,i must start taking my burger apart before each mouthful gawd knows what we eating hahaha as if Butafly
  • Score: 1

10:29am Tue 23 Jul 13

IanfromCrook says...

Once found a fly in a tin of 'well known' tuna. Took it to environmental health ....they said if they get a few complaints they will look into it.
Wish I had sued.......do not like the idea but good customer service is on the decrease and hitting the company is the only thing that may change their habits.
Cromwell1599 aka Burger King publicist ?
And to nanarobbo, though I agree that is how it should be...it isn't, two points
1. This may have been a one off accident but your experience seems less likely to be.
2. If the Burger King you went to was the same one.....they did not learn maybe you should have kicked up a stink for future victims...soz customers.
Once found a fly in a tin of 'well known' tuna. Took it to environmental health ....they said if they get a few complaints they will look into it. Wish I had sued.......do not like the idea but good customer service is on the decrease and hitting the company is the only thing that may change their habits. Cromwell1599 aka Burger King publicist ? And to nanarobbo, though I agree that is how it should be...it isn't, two points 1. This may have been a one off accident but your experience seems less likely to be. 2. If the Burger King you went to was the same one.....they did not learn maybe you should have kicked up a stink for future victims...soz customers. IanfromCrook
  • Score: -2

10:55am Tue 23 Jul 13

The Love Slug says...

well, one day i was walking along the many bustling malls of the cornmill, when suddenly I was overcome by a massive urge to fill my face with junk food. I ventured into the nearest purveyor of such muck and ordered. I was horrified when I bit into the usually lovely delight to find a fully grown Empire State Building glistening at me from within its folds. Needless to say I couldnt eat it as I was fearful it would get stuck in my root canals, however I hopped onto my Sinclair C5 and trundled down to the Northern Echo offices with the aforementioned contamination to offer a major scoop however the hacks were all on their 15th teabreak of the hour and so I went back to my man-cave. After such an ordeal I couldnt face food anymore and never ate for 300 years. Can I claim now as my primark flares now hang off my snake hips and my bum has no definition anymore.
well, one day i was walking along the many bustling malls of the cornmill, when suddenly I was overcome by a massive urge to fill my face with junk food. I ventured into the nearest purveyor of such muck and ordered. I was horrified when I bit into the usually lovely delight to find a fully grown Empire State Building glistening at me from within its folds. Needless to say I couldnt eat it as I was fearful it would get stuck in my root canals, however I hopped onto my Sinclair C5 and trundled down to the Northern Echo offices with the aforementioned contamination to offer a major scoop however the hacks were all on their 15th teabreak of the hour and so I went back to my man-cave. After such an ordeal I couldnt face food anymore and never ate for 300 years. Can I claim now as my primark flares now hang off my snake hips and my bum has no definition anymore. The Love Slug
  • Score: 3

11:54am Tue 23 Jul 13

nanarobbo says...

LMHO @ flakeycakaker & the love slug.
LMHO @ flakeycakaker & the love slug. nanarobbo
  • Score: 1

12:13pm Tue 23 Jul 13

Butafly says...

Butafly wrote:
pic was took of a nearly eaten burger,not all money wasted. Id of took pic of the slug evidence lol , prob get burger king shut down and open a curry house.
Must admit id of been sick if i found a slimey slug in my food, wouldnt of ran to the press though, not many of 'us' here would. Some folk do owt for attention.
meant 'they' prob get it shut down etc, haha .

i once found a glass looking piece in my good old fashioned box of nerds many many yrs ago,which was actualy confirmed as glass, i was quite happy with the free tray of nerds and £10 haha i just ate the sweets with more care rather than chuckin them down my neck

There will be alsorts in many foods etc, fair enough things could be checked better, but diesnt mean every single person should tittle to the echo.

i found some left over tinfoil on my kitkat other day,it bloody knacked on my filling,maybe should complain to nestle haha
[quote][p][bold]Butafly[/bold] wrote: pic was took of a nearly eaten burger,not all money wasted. Id of took pic of the slug evidence lol , prob get burger king shut down and open a curry house. Must admit id of been sick if i found a slimey slug in my food, wouldnt of ran to the press though, not many of 'us' here would. Some folk do owt for attention.[/p][/quote]meant 'they' prob get it shut down etc, haha . i once found a glass looking piece in my good old fashioned box of nerds many many yrs ago,which was actualy confirmed as glass, i was quite happy with the free tray of nerds and £10 haha i just ate the sweets with more care rather than chuckin them down my neck There will be alsorts in many foods etc, fair enough things could be checked better, but diesnt mean every single person should tittle to the echo. i found some left over tinfoil on my kitkat other day,it bloody knacked on my filling,maybe should complain to nestle haha Butafly
  • Score: 3

10:00pm Tue 23 Jul 13

outragedofmiltonkeynes says...

Imagine my surprise when after a day spent browsing the charity shops and empty retail units in the glorious peoples republic of Olde Darlington Towne, i became peckish and stepped into one of the high class dining establishments to be found seperating said charity shops. After spending some time finding a bench free from winos and desperados on which to sit and enjoy my eyeball and hoof pasty, imagine my surprise when no less than four illegal immigrants, one of which in a wheelchair, burst forth from my pastry packed snack and took off in the direction of the job centre. I assume they are now in receipt of full benefits, indeed i did see the disabled one the other day on a brand new mobility scooter fitted with a trailer offering rickshaw rides around the south park for a pound a time. Darlington; the town of opportunity for all.
Imagine my surprise when after a day spent browsing the charity shops and empty retail units in the glorious peoples republic of Olde Darlington Towne, i became peckish and stepped into one of the high class dining establishments to be found seperating said charity shops. After spending some time finding a bench free from winos and desperados on which to sit and enjoy my eyeball and hoof pasty, imagine my surprise when no less than four illegal immigrants, one of which in a wheelchair, burst forth from my pastry packed snack and took off in the direction of the job centre. I assume they are now in receipt of full benefits, indeed i did see the disabled one the other day on a brand new mobility scooter fitted with a trailer offering rickshaw rides around the south park for a pound a time. Darlington; the town of opportunity for all. outragedofmiltonkeynes
  • Score: 3

10:28am Wed 24 Jul 13

The Love Slug says...

Disgusting. That reminds me of an unpleasant experience I had while playing croquet on the public space area in front of Joseph Pease the other day.

As the temperature reached 648 degrees I was compelled to quench my thirst before I collapsed of chronic dehydration, and so crawled off to the nearest oasis over the rolling, barren dunes of Darlingtons Pedestrian Heart.

As I entered the aforementioned life saver and tried to order a thimbleful of ambrosia, I was confronted with not one, but SEVENTEEN unemployed, single mothers, all with septuplets in tow, buying up the last of the refreshing beverages with benefits money, single handedly paid for by my taxes.

I remonstrated with the ruffians and politely but assertively stated that as a hard working taxpayer I should be automatically elevated to the queue-head, without question. Surprisingly I was hit with a volley of abuse, and then murdered a number of times, the gang using a six foot slug as a cosh. Apparently the brutal weapon was obtained from within a Battered McSlurry bought around the corner at Burger King.

My question is this though, could they claim for having their tasty meal ruined by this contamination? I think they deserve compo.
Disgusting. That reminds me of an unpleasant experience I had while playing croquet on the public space area in front of Joseph Pease the other day. As the temperature reached 648 degrees I was compelled to quench my thirst before I collapsed of chronic dehydration, and so crawled off to the nearest oasis over the rolling, barren dunes of Darlingtons Pedestrian Heart. As I entered the aforementioned life saver and tried to order a thimbleful of ambrosia, I was confronted with not one, but SEVENTEEN unemployed, single mothers, all with septuplets in tow, buying up the last of the refreshing beverages with benefits money, single handedly paid for by my taxes. I remonstrated with the ruffians and politely but assertively stated that as a hard working taxpayer I should be automatically elevated to the queue-head, without question. Surprisingly I was hit with a volley of abuse, and then murdered a number of times, the gang using a six foot slug as a cosh. Apparently the brutal weapon was obtained from within a Battered McSlurry bought around the corner at Burger King. My question is this though, could they claim for having their tasty meal ruined by this contamination? I think they deserve compo. The Love Slug
  • Score: 3

12:37pm Wed 24 Jul 13

nanarobbo says...

These fabulous 'replies' should be gathered up and published. The last time I heard/ read such funny material was on 'alas Smith & Jones' RIP Mel, whoever you all are you are gifted as not much makes me laugh out loud like I did.
These fabulous 'replies' should be gathered up and published. The last time I heard/ read such funny material was on 'alas Smith & Jones' RIP Mel, whoever you all are you are gifted as not much makes me laugh out loud like I did. nanarobbo
  • Score: 2

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