REGARDING Tony Kelly’s recent letter about good manners (HAS, Apr 4). While I understand Mr Kelly’s overall point concerning the Japanese people, I thought some remarks were very unfair to us Brits.

I recently drove my car to the jet wash at the Tesco superstore, in Catterick Garrison.

As I got out, one of the two young English men who had been in the car in front of my came back and offered to wash my car for me. I thought this extremely kind. In fact, I was quite overcome.

Another time, as I stopped at a pedestrian crossing, one of the group of local schoolgirls waved her thanks and gave me a beaming smile. Yes, we Brits can be polite as well.

Joyce Rutter, Richmond