OWEN Amos gave a very sarcastic report on Woolworths (Echo, Nov 28), whilst giving a glowing report on Wilkinsons.

Richmond is a tourist town (despite the lack of a bus shelter). Probably every visitor to Richmond has been in our Woolies (we do not have Wilko, Mr Amos).

Every morning as soon as they opened, a relative of mine went to Woolies for his copy of The Northern Echo. They even placed it on a higher shelf for him.

When he stopped going, because of illness, I took over.

Throughout the year I was asked regularly where and how he was.

Thus I would like to thank the manageress of Woolworths and her staff, for their kindness and well wishes for him during this year, all because he bought The Northern Echo.

Whatever happens, I wish them all well in the future.

Joyce Rutter, Richmond.