RECENTLY, my family were at the Barmpton Lane garden centre in Darlington when my granddaughter desperately needed the toilet.

The lady in the shop didn’t have the key for the toilet and my granddaughter was in agony.

A kind lady, who we think was called Jill or Gill, got her car and took my daughter and granddaughter to her house to use her toilet.

We wish to thank her again. Hoping she sees this.

John Wilson, Newton Aycliffe