YOU have to feel so sorry for Tracey Beadle as she tries to battle officialdom just to get her daughter’s memory properly respected.

The ambulance service let her daughter, Quinn, down so badly that a paramedic was struck off but still the service struggles to apologise or to address people by the right name or to get the facts of the case straight. This, she is told at the North East Ambulance Service’s agm, is down to “human error” but it must feel like every human who touches her case makes an error.

Meanwhile, back in Shildon, Durham County Council’s workmen have taken an inartistic saw to the garden where Quinn took her life, and which also serves as a memorial to her brother, Dyllon.

Anyone who walks along that old railway path can see from the decorations and lights that this is clearly a special place. It is there with the council’s blessing and has an agreed maintenance programme, and yet still the tree at its centre has been brutally diminished.

We all make mistakes but this was so obviously not an ordinary area that, even if the messages from headquarters had not been passed on properly, it should not have been treated so insensitively.

And while the ambulance service can promise to improve its act in future, there is nothing that can be done to rectify or replace the lost branches from the tree. Let’s hope it can grow back suitably and soon.

Let’s also hope that the fates stop conspiring against Tracey and her family. She has suffered a series of events that none of us can imagine and these painful mistakes by others cannot help her one little bit. Our hearts go out to her, they really do.

READ MORE: TRACEY BEADLE CRITICISES AMBULANCE SERVICE OVER ERRORS

READ MORE: ANGER OVER TREE IN MEMORIAL GARDEN