PEOPLE having trouble transferring to Universal Credit in the Redcar and Cleveland area are reminded that support is available.

The new benefit means a single monthly payment is made and Universal Credit was rolled out to the borough last month.

Redcar and Cleveland Borough Council is reminding anyone experiencing difficulties that it is possible to claim an advance payment within three working days of your claim.

Council Leader Sue Jeffrey said: “We don’t want anyone to fall into unnecessary difficulties, especially at Christmas. Anyone who is in trouble shouldn’t hesitate to get the support they need.”

Redcar and Cleveland Borough Council leader Sue Jeffrey Redcar and Cleveland Borough Council leader Sue Jeffrey

Council leader Sue Jeffrey

To sign up for Universal Credit visit www.gov.uk/universalcredit Universal Credit telephone helpline is also available for information 0800 328 5644.

More information on payment system can be found by visiting the GOV.UK website and searching for Universal Credit and on the Council’s website www.redcar-cleveland.gov.uk/universal-credit

An emergency Social Fund has been established to help residents who are in financial crisis in exceptional circumstances.

People are advised to consider using a community bank or credit union by contacting Moneywise on www.moneywise.org.uk or South Bank Credit Union on 01642-463700.