THE best and worst GP surgeries, according to patients, in Teesside, have been revealed after thousands of surveys were sent out.

This latest GP patient survey was released on Friday (July 9).

The GP Patient Survey is an England-wide survey, providing practice-level data about patients’ experiences of their GP practices.

Ipsos MORI administers the survey on behalf of NHS England.

In NHS Tees Valley CCG, 28,203 questionnaires were sent out, and 10,292 were returned completed. This represents a response rate of 36%.

The GP Patient Survey measures patients’ experiences across a range of topics, including: Your local GP services, making an appointment, your last appointment, overall experience, your health, when your GP practice is closed, NHS Dentistry and Covid-19.

  • Local (CCG) overall average: 83%
  • National overall average: 83%

Stockton

The Densham Surgery, Lawson Street - overall experience: 88%

Queens Park Medical Centre, Farrer Street - overall experience: 89%

Tennant Street Medical Practice, Tennant Street - overall experience: 88%

Queenstree Practice, Billingham - overall experience: 91%

Woodbridge Practice, Thornaby - overall experience: 73%

The Dovecot Surgery, Lawson Street - overall experience: 82%

Thornaby and Barwick Medical Group, Thornaby - overall experience: 79%

Norton Medical Centre, Norton - overall experience: 78%

Marsh House Medical Practice, Billingham - overall experience: 82%

Woodlands Family Medical Centre, Yarm Lane - overall experience: 75%

Melrose Surgery, Billingham - overall experience: 94%

Kingsway Medical Centre, Billingham - overall experience: 90%

READ MORE: Some of the best and worst rated doctor’s surgeries in County Durham

Guisborough

Springwood Surgery, Rectory Lane - overall experience: 90%

The Garth, Rectory Lane - overall experience: 92%

Hartlepool

Bankhouse Surgery, Park Road - overall experience: 82%

Chadwick Practice, Park Road - overall experience: 86%

Havelock Grange Practice, Park Road - overall experience: 74%

Hart Medical Practice, Surgery Lane - overall experience: 80%

Mckenzie House Surgery, Kendal Road - overall experience: 72%

The Koh Practice, Victoria Road - overall experience: 92%

The Headland Medical Centre, Grove Street - overall experience: 93%

Middlesbrough

Village Medical Centre, Linthorpe Road - overall experience: 81%

Westbourne Medical Centre, Ormesby - overall experience: 92%

Park Surgery, Linthorpe Road - overall experience: 84%

Crossfell Health Centre, Berwick Hills - overall experience: 80%

Martonside Medical Centre, Martonside Way - overall experience: 91%

Normanby Medical Centre, Normanby Road - overall experience: 82%

The Endeavour Practice, Cleveland Square - overall experience: 85%

Linthorpe Surgery, Cleveland - overall experience: 80%

Prospect Surgery, Cleveland Square - overall experience: 78%

Borough Road & Nunthorpe Medical Group - overall experience: 82%

Newlands Medical Centre, Borough Road - overall experience: 75%

The Erimus Practice, Cleveland Square - overall experience: 71%

Hirsel Medical Centre, North Ormesby - overall experience: 82%

The Manor House Surgery, Normanby - overall experience: 78%

Kings Medical Centre, North Ormesby - overall experience: 86%

Cambridge Medical Group, Linthorpe - overall experience: 76%

Coulby Medical Practice, Newham - overall experience: 81%

The Discovery Practice, Cleveland Centre - overall experience: 90%

Saltburn

Brotton Surgery, Brotton - overall experience: 90%

Hillside Practice, Skelton - overall experience: 64%

Woodside Surgery, Loftus - overall experience: 71%

Redcar

Bentley Medical Practice, West Dyke Road - overall experience: 71%

The Coatham Road Surgery, Coatham Heath Village - overall experience: 69%

Zetland Medical Practice, Marske - overall experience: 85%

The Green House Surgery, West Dyke Road - overall experience: 86%

The Saltscar Surgery, Kirkleatham Street - overall experience: 81%

Yarm

Yarm Medical Practice, Worsall Road - overall experience: 88%

Eaglescliffe

Eaglescliffe Medical Practice, Sunningdale Drive- overall experience: 86%

Eston

The Eston Surgery, Normanby Road - overall experience: 89%

Tees Valley Clinical Commissioning Group (CCG) said the results from the latest national GP Patient Survey, published by NHS England last week, show that patients across Tees Valley are in the main positive about the care they receive from their local GP practice, this is in spite of the growing demand on services and pandemic arrangements being in place. 

Dave Gallagher, chief officer, NHS Tees Valley CCG, said: “I’m really pleased that primary care continues to be rated highly by patients providing a positive experience for people. The results are a good reflection on the hard work that all practice staff, from GPs, nurses, practice pharmacists, other healthcare professionals and other staff such as practice managers, receptionists and administrators, put in to provide patient-centred services in what has been and continues to be an unprecedented time.

“We recognise that there are areas for improvement, and this is something that the CCG is working on with GP practices by supporting a number of initiatives including online services to increase patient choice and improving how patients can access surgery appointments and services".

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