MUSEUM and library staff have received training certificates at a presentation by Redcar and Cleveland Borough Council's Mayor, Eric Jackson.
Four of the 80 customer service staff who passed one-day courses provided by the North-East Museums, Libraries and Archives Council (Nemlac), were invited to the ceremony.
The aim of the training was to give staff basic skills to deal with library and museum users who have literacy and numeracy difficulties.
Nemlac's senior development officer, Michael Cooke, said: "In future, Tees Valley residents who use their local museum, archive or library will see a wider range of services and facilities, as well as trained staff who can support all those wishing to tackle their reading, writing or maths difficulties."
Debs Keeling, a senior library assistant at Skelton and Brotton libraries, and Kath Kennedy, a senior assistant at Marske, joined Abrar Hussain and Jo Berry, both employed at Hartlepool Action for Jobs, for the presentation.
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