A past pupil honoured for her pioneering work in improving patient care during the pandemic has urged Ripon Grammar School students to cultivate their own ‘stubborn determination’ to make a difference.

Jackie Shears was awarded an OBE for her vital role in revolutionising the NHS 999 and 111 calls system and helping raising money for frontline health workers with a hit NHS Christmas single.

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This week she returned to Ripon Grammar School (RGS) as a special guest at the annual prize-giving ceremony.

Students received a host of awards for academic and sporting achievements, effort and integrity, winning praise for their efforts in turbulent times.

The Northern Echo: Mrs Shears (wearing her OBE medal) pictured centre with headmaster Jonathan Webb and chair of governors Elizabeth JarvisMrs Shears (wearing her OBE medal) pictured centre with headmaster Jonathan Webb and chair of governors Elizabeth Jarvis

Jackie, the creative brains behind the NHS intensive care staff hit single 'Every Breath You Take’ at the height of the pandemic, told the audience: “If you are determined enough, you can find a way to make things happen.”

Describing herself as a ‘middle achiever’ at school, Jackie said: “Nothing came easy, I wasn’t overly gifted and no-one in my family had been to university.”

Having left RGS in 1987 to study psychology at the University of Reading, she told how her refusal to be defeated by circumstances, which began at school, grew into the stubborn determination which saw her transform the NHS call system, despite huge resistance.

“The (OBE) medal isn’t really mine," she said. "It belongs to everyone on that team who believed with cussed determination that we could make this work and make things better despite everyone telling us it wasn’t possible.”

That same stubborn determination was the driving force behind the remarkable achievement of recording and releasing the hit NHS ICU Christmas single – complete with written permission from Sting - within three weeks, despite being told it would be impossible.

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Jackie told students: “Cultivate your own stubborn determination, be prepared to act to make it happen.

“Be you – authentically, emphatically you. Your inner super-powers come out and you find yourself when you let yourself out.

"Be your fabulous self. Find your tribe and free yourself up to deliver all your potential.

“Don’t follow others’ roads.

"Not everyone has to go to university or get married or have children or get a mortgage.

"Shackling yourself to other people’s dreams is lazy and deeply unsatisfying.

"If the norm isn’t for you, figure out what it is and make it work for you."

 

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