Gateshead digital health company Health Call renews NHS deal

In Health Call's biggest contract so far, Newcastle Hospitals has secured a licence on behalf of the North East and North Cumbria ICS to supply more than 60 of Health Call’s digital applications over the next three years – meaning more patients will be able to access the services.

Health Call is an NHS-owned digital health company which was set up to share digital health expertise and resources to drive down the costs of health and care provision, whilst improving outcomes for the population.

The company works alongside healthcare professionals to share knowledge and create networks of clinical expertise. The end-to-end solutions provide health and care staff with the digital tools to help support them to care for their patients.

Benefits of the application include greater control of clinics, budgets and data, better data security and a robust audit trail, so that healthcare workers and patients can view and track appointments and appointment information at any stage.

Health Call’s new £1million contract with Newcastle Hospitals is set to help over 1.5 million patients across the North East and North Cumbria over the next three years.

This includes supporting carers in care homes, providing regional organisations with the capabilities to provide the best possible patient care.

Ian Dove, Managing Director at Health Call, said: “It’s an extremely exciting time for Health Call and this important contract further validates our work across the North East and North Cumbria. The new contract is a testament to the trust our region has in Health Call, and we are looking forward to making a further positive impact.

"The Regional licence will provide investment into our region that will allow us to unify, improve and streamline the way NHS services are delivered across primary and secondary care."