WORK is due to begin on the transformation of the underpass at Durham station in a scheme funded by both London North Eastern Railway (LNER) and Durham County Council.

The work, starting on Monday, will include a brand-new walk way, improved LED lighting and new wall panels covered in images of County Durham landmarks, chosen by members of staff at the station.

There will be no vehicle access to the underpass for about four months, while work is carried out. Customers are advised to ensure they arrive at the correct side of the station for the departure of their train.

Trains to London, York, Birmingham and the South depart from platform 1, which is also the location of the Station Travel Centre, and trains to Newcastle, Edinburgh Aberdeen and the North from Platform 2.

Pedestrian access will be maintained at all times through the current underpass while the work takes place. However there is a steep incline to and from platform two. Additional staff will be on hand to help those who require additional assistance.

LNER’s Service delivery manager Lee Tempest said “This investment in the station will vastly improve the experience for all our customers passing through the station. The underpass will be cleaner, brighter and more welcoming for all visitors to Durham.

“While the work is ongoing, we’d advise all customers to arrive at the station a little bit earlier than normal to ensure they successfully continue their journey.”

Cllr Carl Marshall, Durham County Council’s Cabinet member for economic regeneration, said: “Many visitors to our fantastic county arrive here by train so it is important that the station provides them with the best possible welcome.

“These works will significantly improve the appearance of the underpass and the station environment, providing enhanced facilities for everyone using the station – whether visitors, commuters or local residents.”