DURHAM Police are recruiting new call handlers to work in the control room answering both 999 and 101 calls.

Applications open at 9.30am on Monday and close on Tuesday, January 30 and successful candidates will be provided with an information pack and invitation to continue through an assessment process.

Chief Constable Mike Barton said: “Our police call handlers are at the very heart of Durham Constabulary – they are the first point of contact for people in their hour of need, and deal with some of the most harrowing and distressing situations people will ever face in their lifetimes. You need to be confident, hard-working and have a real desire to make a difference to people’s lives.”

Assessments will be held between February 12 and March 2, followed by interviews in the week starting March 5.

Mr Barton said: “You’ll need to be able to think on your feet in a fast-moving and high pressured environment, and will have the ability to remain calm and composed when making critical decisions. The role is challenging, but extremely rewarding.”

Ron Hogg, Police, Crime and Victims’ Commissioner for County Durham and Darlington, said: “This is a really important role. Police call handlers are the first voice from the constabulary that many people speak to.”

If a sufficient number of applications are received prior to the closing date the advert will be closed. Apply at durham.police.uk/join-us