INSTEAD of building more bungalows (Echo, Dec 22), Livin should be looking after the ones they already have.

We only have a shower in ours and we phoned them up on December 19 as it is not heating up but they won’t come out until January 4.

It’s disgraceful we are having to have cold showers coming in from work, and over Christmas.

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Then we have the windows. They came and put new draft excluder on them but it didn’t make any difference, the heat still escapes.

They put a whole house ventilator in because of the damp which doesn’t help.

If they put a bathroom window in that actually opened, it would probably help.

Lesley Conley, West Cornforth