AN unreliable bus route could be radically changed to improve its service and cope with an influx of new passengers from new homes on the former Bexley Hospital site.

London Central Buses, which operated the single-deck B15 bus from Welling to Joydens Wood, wants to extend the route and split the service following complaints.

One family unhappy with the bus's unreliability are the Wallers, who live in Welling, and whose grandson relies on the service to reach Beths Grammar School, in Bexley Village.

His grandfather, Brian Waller, says the youngster's first school week had been made a misery by the bus which left him and his grandmother stranded several times for more than an hour.

"It will soon start getting dark early and it is not right to leave children waiting for an hour in the dark for a bus home," he said.

Beverley Hall, from London Bus Services, admitted to a meeting of Bexley Council's public transport advisory group the service was unreliable.

London Central has planning permission for a bus stand on the estate at the former hospital and the company is considering extending the Welling end of the route to the Poets estate and the Queen Elizabeth Hospital, in Woolwich.