File photo dated 09/03/15 of the TSB banking app. The mobile app and online service are "up and running", the bank's boss has said after more than two days of delays that saw customers unable to access their accounts. PRESS ASSOCIATION Photo
TSB customers will not have to pay overdraft charges in April following problems with its internet banking service, the bank's chief executive has said.
Paul Pester told BBC Radio 4's Today programme: "Many customers may have used their overdraft in April more than they were expected to.
"They may not have been able to see their account or manage their account, so today we are announcing that there will be no overdraft fees or any overdraft charges for any of our customers through April."
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here