Call centre worker kicked unconscious by colleague speaks of his bitterness at being sacked

SACKED: Grant Potter who was sacked after being kicked unconscious by a colleague. Picture: RICHARD DOUGHTY

SACKED: Grant Potter who was sacked after being kicked unconscious by a colleague. Picture: RICHARD DOUGHTY.

SACKED: Grant Potter who was sacked after being kicked unconscious by a colleague. Picture: RICHARD DOUGHTY

SACKED: Grant Potter who was sacked after being kicked unconscious by a colleague. Picture: RICHARD DOUGHTY

First published in News The Northern Echo: Photograph of the Author by , Regional Chief Reporter

A CALL centre worker has spoken of his bitterness after he was kicked unconscious by a colleague - and then sacked.

The attack on EE call handler Grant Potter prompted an investigation by bosses into allegations of bullying at the company's Darlington offices which ended with eight people being dismissed.

But father-of-three Mr Potter claims he was the victim of an assault not a bully - and he was sacked unfairly by uncaring bosses.

The 36-year-old admitted that staff would often play jokes on each other - but he claimed that nobody was singled out or bullied.

He said: "It was a high pressure environment and people would do jokes to try and relieve that pressure - I've had loads done on me over the years.

"It was all schoolboy stuff really - but on this day things got out of hand.

"We all had work passes and I drew a funny face, which could have been wiped off, on a colleague's pass."

Mr Potter, who worked in the company's technical support department, was sat at his desk moments later when the man "roundhouse" kicked him in the head.

Mr Potter fell off his chair and lost consciousness.

He was taken to hospital suffering from concussion and the police were called.

The call handler decided against pressing charges and expected to be able to go back to work.

However, he was told the attacker had claimed he had been bullied in the weeks leading up the kick.

Mr Potter was suspended and then sacked two weeks before Christmas.

At the time his wife was expecting their third child and he believes the stress of his dismissal prompted her to go into early labour days later.

The couple were forced to move home and Mr Potter was diagnosed with post-concussion syndrome after suffering severe headaches.

He has now got a new job as a bus driver, but he said he still felt very angry about the way he was treated.

"We got into so much financial difficulties because of what happened that I'm now working 60 hours a week to get us back on the straight and narrow.

"I feel absolute bitterness to the company alone for what happened - after the attack not one person from the company called to ask how I was.

"If it wasn't for the support of my wife Donna and our amazing family and friends I wouldn't have been able to get through this."

Following the incident, eight people were dismissed, including the man who kicked Mr Potter, as well as two team leaders and operations manager Fay Hand, who earlier this month took EE to an employment tribunal for unfair dismissal.

A decision is expected on the case shortly.

Mr Potter said he considered legal action but new rules meant he was unable to claim legal aid and he could not afford it.

In response to the criticism, EE said the company was one of the largest in the area and it took its responsibility toward its large teams in its Darlington offices very seriously.

“Feedback from staff is very positive, and if anyone reports concerns we are committed to fully investigate them on an individual basis, and look to resolve as quickly as possible,” a spokeswoman added.

Comments (61)

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7:45am Tue 26 Aug 14

oliviaden6 says...

What kind of a company is this? The management rule by tyranny and scare tactics the staff are scared to say boo to a goose and no doubt the majority of staff are too afraid to speak up for fear of dismissal, it is 2014 not 1814, These call centre companies and the such like need to be taken to task and sorted, I am not a employee of any of these companies and never have been but who i worked for looked after their employees and treated them fairly not like this bunch of cretins?
What kind of a company is this? The management rule by tyranny and scare tactics the staff are scared to say boo to a goose and no doubt the majority of staff are too afraid to speak up for fear of dismissal, it is 2014 not 1814, These call centre companies and the such like need to be taken to task and sorted, I am not a employee of any of these companies and never have been but who i worked for looked after their employees and treated them fairly not like this bunch of cretins? oliviaden6
  • Score: 72

7:50am Tue 26 Aug 14

truthhurts69 says...

I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"
I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED" truthhurts69
  • Score: 45

7:51am Tue 26 Aug 14

truthhurts69 says...

oliviaden6 wrote:
What kind of a company is this? The management rule by tyranny and scare tactics the staff are scared to say boo to a goose and no doubt the majority of staff are too afraid to speak up for fear of dismissal, it is 2014 not 1814, These call centre companies and the such like need to be taken to task and sorted, I am not a employee of any of these companies and never have been but who i worked for looked after their employees and treated them fairly not like this bunch of cretins?
seriously need some facts here. they are looking after the staff, thats why they have sacked these clowns.
[quote][p][bold]oliviaden6[/bold] wrote: What kind of a company is this? The management rule by tyranny and scare tactics the staff are scared to say boo to a goose and no doubt the majority of staff are too afraid to speak up for fear of dismissal, it is 2014 not 1814, These call centre companies and the such like need to be taken to task and sorted, I am not a employee of any of these companies and never have been but who i worked for looked after their employees and treated them fairly not like this bunch of cretins?[/p][/quote]seriously need some facts here. they are looking after the staff, thats why they have sacked these clowns. truthhurts69
  • Score: 9

8:01am Tue 26 Aug 14

laboursfoe says...

Schoolboy stuff... Exactly!!

Half the management came out of college and went straight in as CSR's. It's a really immature environment and this case just shows how things can get out of hand when the quality of leadership is so poor.
Schoolboy stuff... Exactly!! Half the management came out of college and went straight in as CSR's. It's a really immature environment and this case just shows how things can get out of hand when the quality of leadership is so poor. laboursfoe
  • Score: 46

8:05am Tue 26 Aug 14

Mike the pike says...

Lots of facts are missing here, in particular that the individual who committed the assault posted racially abusive images of themselves and was reprimanded for making racially inappropriate comments to a colleague. The school boy stuff continues and is openly laughed at on social media sites by senior management.
Lots of facts are missing here, in particular that the individual who committed the assault posted racially abusive images of themselves and was reprimanded for making racially inappropriate comments to a colleague. The school boy stuff continues and is openly laughed at on social media sites by senior management. Mike the pike
  • Score: 22

8:20am Tue 26 Aug 14

Saranugent1983 says...

truthhurts69 wrote:
I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"
Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth!
[quote][p][bold]truthhurts69[/bold] wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"[/p][/quote]Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth! Saranugent1983
  • Score: 23

8:36am Tue 26 Aug 14

truthhurts69 says...

Saranugent1983 wrote:
truthhurts69 wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"
Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth!
obviously have no idea what you are talking about. I wouldnt lower myself u silly little girl
[quote][p][bold]Saranugent1983[/bold] wrote: [quote][p][bold]truthhurts69[/bold] wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"[/p][/quote]Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth![/p][/quote]obviously have no idea what you are talking about. I wouldnt lower myself u silly little girl truthhurts69
  • Score: -11

8:38am Tue 26 Aug 14

truthhurts69 says...

Saranugent1983 wrote:
truthhurts69 wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"
Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth!
learn the queens english as well please. no doubt been sacked yourself have we?
[quote][p][bold]Saranugent1983[/bold] wrote: [quote][p][bold]truthhurts69[/bold] wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"[/p][/quote]Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth![/p][/quote]learn the queens english as well please. no doubt been sacked yourself have we? truthhurts69
  • Score: -8

8:46am Tue 26 Aug 14

Saranugent1983 says...

Really! Silly little girl I obviously know more than u think big hard army man! Oh wait they would never do any pranks like this in the army! Oh wait they do! Cheers for the pre term labour c**t! Another one of the families you screwed over because YOU went and decided to take down everyone due to your well known imature/bad temper!
Really! Silly little girl I obviously know more than u think big hard army man! Oh wait they would never do any pranks like this in the army! Oh wait they do! Cheers for the pre term labour c**t! Another one of the families you screwed over because YOU went and decided to take down everyone due to your well known imature/bad temper! Saranugent1983
  • Score: 6

8:46am Tue 26 Aug 14

lozza29 says...

Mike the pike wrote:
Lots of facts are missing here, in particular that the individual who committed the assault posted racially abusive images of themselves and was reprimanded for making racially inappropriate comments to a colleague. The school boy stuff continues and is openly laughed at on social media sites by senior management.
I Agree info missing from Article about what actually happened.
[quote][p][bold]Mike the pike[/bold] wrote: Lots of facts are missing here, in particular that the individual who committed the assault posted racially abusive images of themselves and was reprimanded for making racially inappropriate comments to a colleague. The school boy stuff continues and is openly laughed at on social media sites by senior management.[/p][/quote]I Agree info missing from Article about what actually happened. lozza29
  • Score: 6

8:50am Tue 26 Aug 14

nobodytrue says...

truthhurts69 wrote:
Saranugent1983 wrote:
truthhurts69 wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"
Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth!
learn the queens english as well please. no doubt been sacked yourself have we?
Well, as your grasp of the Queens English doesn't seem to be the best in the world, I wouldn't dare criticise others. As for calling someone a "silly little girl", that clearly shows the level of your intellect, as well as the fact you are a faceless keyboard warrior, who wouldn't dare say anything face to face. Sad really such a serious story has come to a primary school slanging match.
[quote][p][bold]truthhurts69[/bold] wrote: [quote][p][bold]Saranugent1983[/bold] wrote: [quote][p][bold]truthhurts69[/bold] wrote: I forgot that nearly killing someone is classed as school boy stuff, maybe a bit of petty theft from his belongings as well. They gave 2 guys a dogs life like a pack of hyenia's, laughing at there mis fortune of being BULLIED. Squirting someone with citric juice when they have an allergy is out of order, he is lucky he only got "ROUNDHOUSED"[/p][/quote]Truthhurts69 you sound familiar, you would only know the Citrus allergy if you were said roundhouse kicker! Any way what was it you did after said bullying events happened to you to the person with citrus allergy .... Are that's right you too used threaten them with oranges!So before you become all noble and justified, take the action s of your circumstances and stop diluting the truth![/p][/quote]learn the queens english as well please. no doubt been sacked yourself have we?[/p][/quote]Well, as your grasp of the Queens English doesn't seem to be the best in the world, I wouldn't dare criticise others. As for calling someone a "silly little girl", that clearly shows the level of your intellect, as well as the fact you are a faceless keyboard warrior, who wouldn't dare say anything face to face. Sad really such a serious story has come to a primary school slanging match. nobodytrue
  • Score: 15

8:51am Tue 26 Aug 14

Saranugent1983 says...

Actually I wasn't sacked thanks! Obviously you were!
Actually I wasn't sacked thanks! Obviously you were! Saranugent1983
  • Score: 0

8:59am Tue 26 Aug 14

truthhurts69 says...

Are you backward or something. like I have already said, you obviously have no idea what you are talking about. maybe the pre term labour was caused by your partner being an immature prat at work. Instead of planning pranks, maybe he should have been looking after you. But it is nice for you to admit about the citrus incident that he forgot to mention to the papers. and again it is not me who you are thinking about, again, IT IS NOT ME. hope the tribunal read this as his girlfriend admits he could have killed someone
Are you backward or something. like I have already said, you obviously have no idea what you are talking about. maybe the pre term labour was caused by your partner being an immature prat at work. Instead of planning pranks, maybe he should have been looking after you. But it is nice for you to admit about the citrus incident that he forgot to mention to the papers. and again it is not me who you are thinking about, again, IT IS NOT ME. hope the tribunal read this as his girlfriend admits he could have killed someone truthhurts69
  • Score: -6

9:01am Tue 26 Aug 14

truthhurts69 says...

the serious story hasnt been told. just a whinge about someone being sacked, just like any other company would sack an employee for bullying.
the serious story hasnt been told. just a whinge about someone being sacked, just like any other company would sack an employee for bullying. truthhurts69
  • Score: 9

9:10am Tue 26 Aug 14

nobodytrue says...

truthhurts69 wrote:
the serious story hasnt been told. just a whinge about someone being sacked, just like any other company would sack an employee for bullying.
Maybe you would like to contact the Echo, and give your version of events, so the "truth" will finally come out?
[quote][p][bold]truthhurts69[/bold] wrote: the serious story hasnt been told. just a whinge about someone being sacked, just like any other company would sack an employee for bullying.[/p][/quote]Maybe you would like to contact the Echo, and give your version of events, so the "truth" will finally come out? nobodytrue
  • Score: 12

9:17am Tue 26 Aug 14

Saranugent1983 says...

Who s girlfriend? I see you ve bit picked bits to justify your argument! Truth of the matter is you took it too far kicked someone in the head and thought if im going down so s everyone else! You took part on many pranks and decided to try and save your **** by turning it around saying you were bullied! Who cares about everyone else! Any way the allergy wouldn't have killed him, more made it hard to see! And it was said round house kicker who taunted citrus allergen! So once again stop talking out of your rectal orifice! Key board warrior! Truthhurts69
Who s girlfriend? I see you ve bit picked bits to justify your argument! Truth of the matter is you took it too far kicked someone in the head and thought if im going down so s everyone else! You took part on many pranks and decided to try and save your **** by turning it around saying you were bullied! Who cares about everyone else! Any way the allergy wouldn't have killed him, more made it hard to see! And it was said round house kicker who taunted citrus allergen! So once again stop talking out of your rectal orifice! Key board warrior! Truthhurts69 Saranugent1983
  • Score: -1

9:25am Tue 26 Aug 14

laboursfoe says...

Saranugent1983 wrote:
Really! Silly little girl I obviously know more than u think big hard army man! Oh wait they would never do any pranks like this in the army! Oh wait they do! Cheers for the pre term labour c**t! Another one of the families you screwed over because YOU went and decided to take down everyone due to your well known imature/bad temper!
Is this the calibre of person or EE, makes me consider having my business account with them??!!

Careful how you respond, you may bring the company into disrepute.
[quote][p][bold]Saranugent1983[/bold] wrote: Really! Silly little girl I obviously know more than u think big hard army man! Oh wait they would never do any pranks like this in the army! Oh wait they do! Cheers for the pre term labour c**t! Another one of the families you screwed over because YOU went and decided to take down everyone due to your well known imature/bad temper![/p][/quote]Is this the calibre of person or EE, makes me consider having my business account with them??!! Careful how you respond, you may bring the company into disrepute. laboursfoe
  • Score: 45

9:49am Tue 26 Aug 14

Racecourse76 says...

Anyone seen abuhamsa the racist bully who is exellent at round house kicks
Anyone seen abuhamsa the racist bully who is exellent at round house kicks Racecourse76
  • Score: 0

9:53am Tue 26 Aug 14

Racecourse76 says...

You all know he dressed up as a Muslim and called himself abuhamsa and then told another Muslim on the team to fly off on his magic carpet.aThis person also has anger management problem's and then he goes and kicks someone unconscious.What a nice man he was.
You all know he dressed up as a Muslim and called himself abuhamsa and then told another Muslim on the team to fly off on his magic carpet.aThis person also has anger management problem's and then he goes and kicks someone unconscious.What a nice man he was. Racecourse76
  • Score: 16

10:04am Tue 26 Aug 14

Racecourse76 says...

Ee you must be loving this.They do say any publicity is good publicity.Keep your eyes peeled over the coming months.Ha ha
Ee you must be loving this.They do say any publicity is good publicity.Keep your eyes peeled over the coming months.Ha ha Racecourse76
  • Score: 18

10:13am Tue 26 Aug 14

truthhurts69 says...

Saranugent1983 wrote:
Who s girlfriend? I see you ve bit picked bits to justify your argument! Truth of the matter is you took it too far kicked someone in the head and thought if im going down so s everyone else! You took part on many pranks and decided to try and save your **** by turning it around saying you were bullied! Who cares about everyone else! Any way the allergy wouldn't have killed him, more made it hard to see! And it was said round house kicker who taunted citrus allergen! So once again stop talking out of your rectal orifice! Key board warrior! Truthhurts69
its not me, are you that thick. but like I said earlier, nice of you to drop grant in it so if the victim wanted to sue you for attempted murder over your spraying someone with an allergy to citrus with the juice, you have admitted it. Your mentality, all just a laugh, would you spray someone with peanut oil??? Like I said originally, seriously needs some context and fact to your argument. oh yeah Grant couldnt bully me. I aint a keyboard warrior either, like the name states, thetruthhurts doesnt it
[quote][p][bold]Saranugent1983[/bold] wrote: Who s girlfriend? I see you ve bit picked bits to justify your argument! Truth of the matter is you took it too far kicked someone in the head and thought if im going down so s everyone else! You took part on many pranks and decided to try and save your **** by turning it around saying you were bullied! Who cares about everyone else! Any way the allergy wouldn't have killed him, more made it hard to see! And it was said round house kicker who taunted citrus allergen! So once again stop talking out of your rectal orifice! Key board warrior! Truthhurts69[/p][/quote]its not me, are you that thick. but like I said earlier, nice of you to drop grant in it so if the victim wanted to sue you for attempted murder over your spraying someone with an allergy to citrus with the juice, you have admitted it. Your mentality, all just a laugh, would you spray someone with peanut oil??? Like I said originally, seriously needs some context and fact to your argument. oh yeah Grant couldnt bully me. I aint a keyboard warrior either, like the name states, thetruthhurts doesnt it truthhurts69
  • Score: 9

10:26am Tue 26 Aug 14

darlolad1978 says...

Me and my colleagues always have banter and play jokes on each other for many many years and not once has there been name calling or any violence..why is that cause WE all do it...I dont work for EE but why did he get roundhouse kicked wasnt it due to him hiding Karate kids Computer Game ???
Me and my colleagues always have banter and play jokes on each other for many many years and not once has there been name calling or any violence..why is that cause WE all do it...I dont work for EE but why did he get roundhouse kicked wasnt it due to him hiding Karate kids Computer Game ??? darlolad1978
  • Score: -13

10:29am Tue 26 Aug 14

tabby67 says...

Oh dear me it looks like lots of people know lots of different stories!

There are always two sides as we know but kicking somebody in the head is really uncalled for? It may have killed him? Then we would be looking at a completely new story here :(

Bullying of any kind in the work place is wrong on any level and anybody in a management position shouldn't be in that position full stop! Unfortunately you hear of it more and more now where people think its funny making fun and interfering with other peoples working life, why don't you just do what your paid to do and leave everybody else alone?

It goes on in the place I work and I am sure in many many more places and each individual must take responsibility for their actions but there is only one group of people to blame for bullying and that is management, some are aware it goes on but just turn a blind eye others cant be bothered. If management cant control staff then they are the ones who need sacking as well!

Maybe he didn't deserve to be kicked in the head but if he is a bully then yes he needed sacking regardless of what happened to him, I am sure it will make everybody else's working environment a better place to be in :D
Oh dear me it looks like lots of people know lots of different stories! There are always two sides as we know but kicking somebody in the head is really uncalled for? It may have killed him? Then we would be looking at a completely new story here :( Bullying of any kind in the work place is wrong on any level and anybody in a management position shouldn't be in that position full stop! Unfortunately you hear of it more and more now where people think its funny making fun and interfering with other peoples working life, why don't you just do what your paid to do and leave everybody else alone? It goes on in the place I work and I am sure in many many more places and each individual must take responsibility for their actions but there is only one group of people to blame for bullying and that is management, some are aware it goes on but just turn a blind eye others cant be bothered. If management cant control staff then they are the ones who need sacking as well! Maybe he didn't deserve to be kicked in the head but if he is a bully then yes he needed sacking regardless of what happened to him, I am sure it will make everybody else's working environment a better place to be in :D tabby67
  • Score: 34

11:08am Tue 26 Aug 14

Shirley90 says...

I've heard from an ex employee that that place is riddled by bad apples at the very top. Do the top bosses at EE persistently bully their staff ? Do they cause so much stress to their more vulnerable employees that the employees end up needing medical leave ? Do they subsequently then target them to be pushed out of the company and are commercial decisions then made to hound them out by hook or by crook ? Are there further unreported cases of bullying and are there further tribunals that EE are involved in ? I hope the Echo can investigate and help stop the sort of bullying she had to endure. My friend's mental health was severely affected, and these corporate bullies should not be allowed to get away with it !
I've heard from an ex employee that that place is riddled by bad apples at the very top. Do the top bosses at EE persistently bully their staff ? Do they cause so much stress to their more vulnerable employees that the employees end up needing medical leave ? Do they subsequently then target them to be pushed out of the company and are commercial decisions then made to hound them out by hook or by crook ? Are there further unreported cases of bullying and are there further tribunals that EE are involved in ? I hope the Echo can investigate and help stop the sort of bullying she had to endure. My friend's mental health was severely affected, and these corporate bullies should not be allowed to get away with it ! Shirley90
  • Score: 91

12:23pm Tue 26 Aug 14

nsah2014 says...

From experience of winning a tribunal against ee, I would never return to that company even if I could, yes the pay is good, management are a joke, the higher up you are the less work you do. I was told by a manager to offer a customer a 24 hour calk back because they were too busy booking a holiday online. And as for fay, lol , they are all the same, a bunch of clowns earning too much money.
From experience of winning a tribunal against ee, I would never return to that company even if I could, yes the pay is good, management are a joke, the higher up you are the less work you do. I was told by a manager to offer a customer a 24 hour calk back because they were too busy booking a holiday online. And as for fay, lol , they are all the same, a bunch of clowns earning too much money. nsah2014
  • Score: 43

12:41pm Tue 26 Aug 14

Rover13 says...

I worked four years for orange as it was known, I suffered a stroke due to a team leaders constant bullying, and being accused of dropping a call. Their are many nice people working their and the team I later worked for couldn't have been nicer
I worked four years for orange as it was known, I suffered a stroke due to a team leaders constant bullying, and being accused of dropping a call. Their are many nice people working their and the team I later worked for couldn't have been nicer Rover13
  • Score: 0

12:57pm Tue 26 Aug 14

Mike the pike says...

I have to say the only person taunting the citrus allergen was the karate kid himself, the only other person to have set off his symptoms was a colleague from another team who opened a citrus fruit in his presence with no knowledge of his allergy. When this bunch of friends done out they ensure the restaurant staff use no citrus garnishes so that his allergy isn't set off. Don't comment if you don't know the facts and have a 'Chinese whispered' version of events.
I have to say the only person taunting the citrus allergen was the karate kid himself, the only other person to have set off his symptoms was a colleague from another team who opened a citrus fruit in his presence with no knowledge of his allergy. When this bunch of friends done out they ensure the restaurant staff use no citrus garnishes so that his allergy isn't set off. Don't comment if you don't know the facts and have a 'Chinese whispered' version of events. Mike the pike
  • Score: -9

12:59pm Tue 26 Aug 14

PencilDick says...

Grant is a pansy. Selling his story how very sad. It was swept under the carpet far too long his antics. I remember how lightly he got off when he smacked me across the head at work thus causing my headset to fall off and ruin my £10 haircut. All because I had slept with his wife before they got together. He didn't even get punished for it!! He was in with the clique and 1 by 1 they have all either been sacked or made redundant. Do not feel sorry for this man.
Grant is a pansy. Selling his story how very sad. It was swept under the carpet far too long his antics. I remember how lightly he got off when he smacked me across the head at work thus causing my headset to fall off and ruin my £10 haircut. All because I had slept with his wife before they got together. He didn't even get punished for it!! He was in with the clique and 1 by 1 they have all either been sacked or made redundant. Do not feel sorry for this man. PencilDick
  • Score: 33

1:33pm Tue 26 Aug 14

AMB_Gkar says...

"Schoolboy stuff"...so when do you expect to leave school? I remember at my school one poor kid got punched in his back by 3 other kids regularly in our history lesson, as he sat with his back to the door. The 3 bullies would laugh and find it funny. He didn't of course.
"Schoolboy stuff"...so when do you expect to leave school? I remember at my school one poor kid got punched in his back by 3 other kids regularly in our history lesson, as he sat with his back to the door. The 3 bullies would laugh and find it funny. He didn't of course. AMB_Gkar
  • Score: 20

1:35pm Tue 26 Aug 14

Andie68 says...

Nothing like a good old slanging match to lower the tone! Good Grief, quit the 'tit for tat' and grow up! Are these people at the call centre the people we call when we need advice etc with our mobile phones? Ha ha ha.....excuse me whilst I laugh hilariously!
Nothing like a good old slanging match to lower the tone! Good Grief, quit the 'tit for tat' and grow up! Are these people at the call centre the people we call when we need advice etc with our mobile phones? Ha ha ha.....excuse me whilst I laugh hilariously! Andie68
  • Score: 43

2:32pm Tue 26 Aug 14

Counterview says...

I'm amazed the Echo hasn't taken these comments off air before now.
I'm amazed the Echo hasn't taken these comments off air before now. Counterview
  • Score: 29

3:11pm Tue 26 Aug 14

Gerry Hattrick says...

It sounds like a big sink-hole where sooner or later if you live in Darlington you may end up working - especially younger people flitting about on part-time contracts because so few places seem to offer permanent jobs these days.
I have only ever heard bad tales coming out of that place. I'm sure there will be many good hearted individuals there but I feel sorry for these people who get stuck there with all these idiots and other various creeps. And if management see fit to dismiss eight people in one go then it sounds as though the place has a very dubious management culture to begin with. Too many self-important, bone-idle, culturally and intellectually thickos in these lower-to-middle "supervisor" type roles up and down these provincial towns.
It sounds like a big sink-hole where sooner or later if you live in Darlington you may end up working - especially younger people flitting about on part-time contracts because so few places seem to offer permanent jobs these days. I have only ever heard bad tales coming out of that place. I'm sure there will be many good hearted individuals there but I feel sorry for these people who get stuck there with all these idiots and other various creeps. And if management see fit to dismiss eight people in one go then it sounds as though the place has a very dubious management culture to begin with. Too many self-important, bone-idle, culturally and intellectually thickos in these lower-to-middle "supervisor" type roles up and down these provincial towns. Gerry Hattrick
  • Score: 40

4:52pm Tue 26 Aug 14

youngcrony says...

Reading between the lines, it sounds like Grant Potter was acting like a child while at work instead of working. While acting as a child, he probably mocked and distracted, particularly those 'lesser' than him. One person took it upon themselves to react in an unfavourable manner and kicked Grant Potter in the head - well good on them, I say.

As for EE/Orange or whatever they like to call themselves these days. Well the sooner they learn about customer service and why customers matter to a comapny, the better.
Reading between the lines, it sounds like Grant Potter was acting like a child while at work instead of working. While acting as a child, he probably mocked and distracted, particularly those 'lesser' than him. One person took it upon themselves to react in an unfavourable manner and kicked Grant Potter in the head - well good on them, I say. As for EE/Orange or whatever they like to call themselves these days. Well the sooner they learn about customer service and why customers matter to a comapny, the better. youngcrony
  • Score: 33

4:57pm Tue 26 Aug 14

thevoiceofthevoiceless says...

One person calls it banter the other person calls it bullying - it down to interpretation and if you didn't do it in the first place (father of three) then you wouldn't have been "roundhouse" kicked - also I will be staying clear of public transport as I don't want one of my drivers driving with a "concussion"
One person calls it banter the other person calls it bullying - it down to interpretation and if you didn't do it in the first place (father of three) then you wouldn't have been "roundhouse" kicked - also I will be staying clear of public transport as I don't want one of my drivers driving with a "concussion" thevoiceofthevoiceless
  • Score: 34

7:43pm Tue 26 Aug 14

Mike the pike says...

Real bullying starts at the top at EE, employees told that if they don't work overtime they're not supporting their colleagues. And funnily enough the senior manager who sacked Grant Potter was once heard making inappropriate and suggestive comments such as 'when are we running away together', banter or sexual harassment?

Said individual went on to publicly victimise and humiliate another employee to the point they had a panic attack at work - THAT is bullying and harassment, but EE seem to tolerate racial and sexual harassment, it's the norm amongst seniors
Real bullying starts at the top at EE, employees told that if they don't work overtime they're not supporting their colleagues. And funnily enough the senior manager who sacked Grant Potter was once heard making inappropriate and suggestive comments such as 'when are we running away together', banter or sexual harassment? Said individual went on to publicly victimise and humiliate another employee to the point they had a panic attack at work - THAT is bullying and harassment, but EE seem to tolerate racial and sexual harassment, it's the norm amongst seniors Mike the pike
  • Score: 16

7:58pm Tue 26 Aug 14

Risk555 says...

I think its hilarious this bloke bullied someone to the point they literally kicked his head in at work. Brilliant.
I think its hilarious this bloke bullied someone to the point they literally kicked his head in at work. Brilliant. Risk555
  • Score: 38

8:15pm Tue 26 Aug 14

Mike the pike says...

thevoiceofthevoicele
ss
wrote:
One person calls it banter the other person calls it bullying - it down to interpretation and if you didn't do it in the first place (father of three) then you wouldn't have been "roundhouse" kicked - also I will be staying clear of public transport as I don't want one of my drivers driving with a "concussion"
And one persons banter is another person's racial abuse. Down to interpretation , violence in any shape or form should never be condoned.
[quote][p][bold]thevoiceofthevoicele ss[/bold] wrote: One person calls it banter the other person calls it bullying - it down to interpretation and if you didn't do it in the first place (father of three) then you wouldn't have been "roundhouse" kicked - also I will be staying clear of public transport as I don't want one of my drivers driving with a "concussion"[/p][/quote]And one persons banter is another person's racial abuse. Down to interpretation , violence in any shape or form should never be condoned. Mike the pike
  • Score: -6

9:46pm Tue 26 Aug 14

Quaker79 says...

Might be just me, but 'Grant Potter' sounds like a coach company.
Might be just me, but 'Grant Potter' sounds like a coach company. Quaker79
  • Score: 16

11:30pm Tue 26 Aug 14

stehawkiesmagicalwheelchair says...

Please refer to the last comment left by disgruntled bear22' at 11:07pm Tue 4 Feb 2014 on below link
http://m.thenorthern
echo.co.uk/news/1096
9474._I_no_longer_fe
el_proud_to_work_for
_the_company___says_
EE_worker/?ref=mc
Please refer to the last comment left by disgruntled bear22' at 11:07pm Tue 4 Feb 2014 on below link http://m.thenorthern echo.co.uk/news/1096 9474._I_no_longer_fe el_proud_to_work_for _the_company___says_ EE_worker/?ref=mc stehawkiesmagicalwheelchair
  • Score: 17

11:37pm Tue 26 Aug 14

stehawkiesmagicalwheelchair says...

Its even worse....theres mention of some one dying and the management are so calous they gave a prize away that had been won by the person who'd died away.

I work in nexus and recently one of the opps managers sent an email across department of the passing away of a well liked colleague. In the same email the opps manager went onto give a sales prep talk asking for more broadbands and additional sales....
Its even worse....theres mention of some one dying and the management are so calous they gave a prize away that had been won by the person who'd died away. I work in nexus and recently one of the opps managers sent an email across department of the passing away of a well liked colleague. In the same email the opps manager went onto give a sales prep talk asking for more broadbands and additional sales.... stehawkiesmagicalwheelchair
  • Score: 23

11:43pm Tue 26 Aug 14

stehawkiesmagicalwheelchair says...

There are many examples of 'dia going on's' in the darlington ee site, the place is a vile pit of ****, with the utmost detritus running it.
Role on the revolution
There are many examples of 'dia going on's' in the darlington ee site, the place is a vile pit of ****, with the utmost detritus running it. Role on the revolution stehawkiesmagicalwheelchair
  • Score: 27

12:06am Wed 27 Aug 14

Mike the pike says...

And senior management think everything is hunky dory- well those at the top, your staff are so poorly equipped to deal with their calls that when your reporting systems are down and they can't be caught they fire their calls right on back into the queue! So your efficiencies look great but your poor customers spin from pillar to post such are the unrealistic measures you place on people. The pressure you exert on people is immense- go on do a wrecky of how many of your staff are on antidepressants - you'd be amazed.

So making an example of a group of people didn't work as a scare tactic because the more pressure you put on people the more tricks they will find to achieve targets which are unattainable and the more resentment you breed. Is it any wonder people want to have fun at work with cretins like that at the top
And senior management think everything is hunky dory- well those at the top, your staff are so poorly equipped to deal with their calls that when your reporting systems are down and they can't be caught they fire their calls right on back into the queue! So your efficiencies look great but your poor customers spin from pillar to post such are the unrealistic measures you place on people. The pressure you exert on people is immense- go on do a wrecky of how many of your staff are on antidepressants - you'd be amazed. So making an example of a group of people didn't work as a scare tactic because the more pressure you put on people the more tricks they will find to achieve targets which are unattainable and the more resentment you breed. Is it any wonder people want to have fun at work with cretins like that at the top Mike the pike
  • Score: 11

12:38am Wed 27 Aug 14

hawkings.dribble.tray says...

All together now

"Build a bon-fire
build a bon fire
Put olaf swantee on the top
put middle management
in the middle
then burn the ******* lot
All together now "Build a bon-fire build a bon fire Put olaf swantee on the top put middle management in the middle then burn the ******* lot hawkings.dribble.tray
  • Score: 14

12:42am Wed 27 Aug 14

GlassCeiling says...

This story is merely a drop in the ocean. The people involved in this drama are nothing more than pond life. Lower rung headset monkeys. They DO NOT represent the vast majority of hard working, respectable, family or lifestyle driven adults. Yes adults! who work for EE...

Now dont get me wrong, this behaviour is common place. But without the correct vetting & management skills this type of person will continue to work at EE..

The call centres at darlington are rotten to the core.. if only enough whistle blowers would band together with the support of a union, the newspapers, an MP! The revalations would be tremendous!!! This is a story waiting to happen.. discrimination, miss selling, fraud, racism, bullying, harrasment, breaches of data protection, extreme pressure/stress, etc etc etc...

For example i am aware of documented evidence relating to fraud, miss selling and dpa breaches. dating back years! All of which went unanswered! I could continue with this post, but i have no faith anything will change.. but please enjoy the following posts, from like minded folk, throwing this cancerous company under the bus!
This story is merely a drop in the ocean. The people involved in this drama are nothing more than pond life. Lower rung headset monkeys. They DO NOT represent the vast majority of hard working, respectable, family or lifestyle driven adults. Yes adults! who work for EE... Now dont get me wrong, this behaviour is common place. But without the correct vetting & management skills this type of person will continue to work at EE.. The call centres at darlington are rotten to the core.. if only enough whistle blowers would band together with the support of a union, the newspapers, an MP! The revalations would be tremendous!!! This is a story waiting to happen.. discrimination, miss selling, fraud, racism, bullying, harrasment, breaches of data protection, extreme pressure/stress, etc etc etc... For example i am aware of documented evidence relating to fraud, miss selling and dpa breaches. dating back years! All of which went unanswered! I could continue with this post, but i have no faith anything will change.. but please enjoy the following posts, from like minded folk, throwing this cancerous company under the bus! GlassCeiling
  • Score: 31

12:55am Wed 27 Aug 14

hawkings.dribble.tray says...

Not potters bus though
Not potters bus though hawkings.dribble.tray
  • Score: 9

12:59am Wed 27 Aug 14

hawkings.dribble.tray says...

You wouldnt have too chuck ee under a bus iv seen speed and if potters concust enough and delusional enough and what with nexus global and astal a big enough still target to to aim at why bother chucking it under the bus?
You wouldnt have too chuck ee under a bus iv seen speed and if potters concust enough and delusional enough and what with nexus global and astal a big enough still target to to aim at why bother chucking it under the bus? hawkings.dribble.tray
  • Score: 7

3:10am Wed 27 Aug 14

stehawkiesmagicalwheelchair says...

End of the day the conpany cant look after it's own staff!
EE 2014, year of the customer

Joke
End of the day the conpany cant look after it's own staff! EE 2014, year of the customer Joke stehawkiesmagicalwheelchair
  • Score: 13

7:34am Wed 27 Aug 14

cholmes005 says...

cant believe this sort of stuff still goes on: daft pranks and bullying in workplace. When I worked down south folk used to imitate my accent but it was all in good fun and folk generally made me feel welcome and whats happened at EE sounds like stuff has turned into abuse and defaceing of company items (work passes). However much the guy got bullied theres no call to do a karate style kick on someone. I take it theres no unions at EE otherwise they would have had a field day with this.
cant believe this sort of stuff still goes on: daft pranks and bullying in workplace. When I worked down south folk used to imitate my accent but it was all in good fun and folk generally made me feel welcome and whats happened at EE sounds like stuff has turned into abuse and defaceing of company items (work passes). However much the guy got bullied theres no call to do a karate style kick on someone. I take it theres no unions at EE otherwise they would have had a field day with this. cholmes005
  • Score: 3

7:56am Wed 27 Aug 14

truthhurts69 says...

right, back to the original point, this story needs some actual truth, Grant will remember the fake sackings and ruining peoples lives for a short period of time with senior management. Now he knows how it feels.
right, back to the original point, this story needs some actual truth, Grant will remember the fake sackings and ruining peoples lives for a short period of time with senior management. Now he knows how it feels. truthhurts69
  • Score: 2

8:39am Wed 27 Aug 14

nobodytrue says...

truthhurts69 wrote:
right, back to the original point, this story needs some actual truth, Grant will remember the fake sackings and ruining peoples lives for a short period of time with senior management. Now he knows how it feels.
Wow! Fake sackings? I think there's a whole lot more to this story, and it seems you know it all. Reading between the lines, it seems you are itching to have a go at Grant, or one of the others who got sacked, so get your side of the story told!
[quote][p][bold]truthhurts69[/bold] wrote: right, back to the original point, this story needs some actual truth, Grant will remember the fake sackings and ruining peoples lives for a short period of time with senior management. Now he knows how it feels.[/p][/quote]Wow! Fake sackings? I think there's a whole lot more to this story, and it seems you know it all. Reading between the lines, it seems you are itching to have a go at Grant, or one of the others who got sacked, so get your side of the story told! nobodytrue
  • Score: 7

9:31am Wed 27 Aug 14

Darlohopeful says...

I've heard about this story. It seems there's a number of similar ones though, which is extremely worrying.
As far as I know, EE dont recognise the unions so in a sense they have no power (this is from when Orange was owned by France Telecom). Can anyone clarify?
I know about a manager who has complaints made against him by 5 staff for bullying treatment (so there was a precedent); the most recent by a team member whose spouse was really seriously ill and in the end had to have major surgery. There were two complaints from this person. Naturally they were under extreme pressue and worry. The manager knew all this and his attitude remained the same. The way the manager handled the first complaint was not to meet in person, but to hold a video conference instead. A nice personal touch I think you'll agree.
Nothing was done, and even though a number of people (inc managers and the rest of the team) knew of the poor treatment that went back years, no-one backed the team member up.
I've heard about this story. It seems there's a number of similar ones though, which is extremely worrying. As far as I know, EE dont recognise the unions so in a sense they have no power (this is from when Orange was owned by France Telecom). Can anyone clarify? I know about a manager who has complaints made against him by 5 staff for bullying treatment (so there was a precedent); the most recent by a team member whose spouse was really seriously ill and in the end had to have major surgery. There were two complaints from this person. Naturally they were under extreme pressue and worry. The manager knew all this and his attitude remained the same. The way the manager handled the first complaint was not to meet in person, but to hold a video conference instead. A nice personal touch I think you'll agree. Nothing was done, and even though a number of people (inc managers and the rest of the team) knew of the poor treatment that went back years, no-one backed the team member up. Darlohopeful
  • Score: 12

9:39am Wed 27 Aug 14

yeye says...

Extremely bad PR for EE. The bottom feeders (that is what you are) who work for/have worked for this Company and are involved in this kind of idiocy are making a fantastic case for relocating the operation to where People value their job. I feel for the decent folk that work there.
Extremely bad PR for EE. The bottom feeders (that is what you are) who work for/have worked for this Company and are involved in this kind of idiocy are making a fantastic case for relocating the operation to where People value their job. I feel for the decent folk that work there. yeye
  • Score: 11

1:11pm Wed 27 Aug 14

StanWebbsGhost says...

I bet if the Echo was to offer to not reveal names and did a survey to 'staff' at EE they would find out what really goes on and how much the bullying/intimidatio
n by senior management and the ER? department is rife. If what I have been told is correct, It is perhaps ironic that some of the quotes saying they will not tolerate bullying I've heard comes from someone who I've also been told is herself responsible for bullying staff.
I bet if the Echo was to offer to not reveal names and did a survey to 'staff' at EE they would find out what really goes on and how much the bullying/intimidatio n by senior management and the ER? department is rife. If what I have been told is correct, It is perhaps ironic that some of the quotes saying they will not tolerate bullying I've heard comes from someone who I've also been told is herself responsible for bullying staff. StanWebbsGhost
  • Score: 9

1:34pm Wed 27 Aug 14

Truth or fiction says...

There one rule for favourites and another for non favorites. How does that add up to a policy for workers
There one rule for favourites and another for non favorites. How does that add up to a policy for workers Truth or fiction
  • Score: 15

2:17pm Wed 27 Aug 14

danlea2012 says...

I worked for Orange for 15 years until 2008 and I can honestly say it must has gone downhill fast. It never recognized a union but it was never really required unless they decided on change of hours/ working patterns. This was usually sorted out with managers and team leaders. It was a happy place to work and I for one left thinking the grass was greener at Student Loans. ( Well that's another story) It makes me sad to hear such stories as I have many friends working still at Orange / EE and I know they would not be involved in bullying or racism.
I worked for Orange for 15 years until 2008 and I can honestly say it must has gone downhill fast. It never recognized a union but it was never really required unless they decided on change of hours/ working patterns. This was usually sorted out with managers and team leaders. It was a happy place to work and I for one left thinking the grass was greener at Student Loans. ( Well that's another story) It makes me sad to hear such stories as I have many friends working still at Orange / EE and I know they would not be involved in bullying or racism. danlea2012
  • Score: 0

4:46pm Wed 27 Aug 14

The Love Slug says...

Its well known that if your face doesnt fit (i.e. you are a heterosexual man who will not kiss a$$) you will go nowhere at Orange.

This is what happens when you employ unskilled people and dangle the carrot of a tiny bit of power in front of them. They will all eat each other for a few quid more.
Its well known that if your face doesnt fit (i.e. you are a heterosexual man who will not kiss a$$) you will go nowhere at Orange. This is what happens when you employ unskilled people and dangle the carrot of a tiny bit of power in front of them. They will all eat each other for a few quid more. The Love Slug
  • Score: 9

4:52pm Wed 27 Aug 14

Grandma H says...

I know of a racist bully who was sacked from EE, shame they don't name and shame them all
I know of a racist bully who was sacked from EE, shame they don't name and shame them all Grandma H
  • Score: 2

7:56pm Wed 27 Aug 14

Mike the pike says...

Grandma H wrote:
I know of a racist bully who was sacked from EE, shame they don't name and shame them all
I know a pair of racist bullies that EE's senior management stuck up for, one of them was even witnessed cling his colleague a 'P**i' whilst sitting next to him, all whilst the boss's back was turned.
[quote][p][bold]Grandma H[/bold] wrote: I know of a racist bully who was sacked from EE, shame they don't name and shame them all[/p][/quote]I know a pair of racist bullies that EE's senior management stuck up for, one of them was even witnessed cling his colleague a 'P**i' whilst sitting next to him, all whilst the boss's back was turned. Mike the pike
  • Score: 3

8:08pm Wed 27 Aug 14

Disgruntled123 says...

Firstly, having a citrus allergy whilst working for a fruit based named company sounds like something Vic Reeves would have written, secondly it's really unfair to kick people at work especially in the head. My last point is I don't think the Northern Echo would become whistle blowers on a huge employer based in its own area, imagine if it shuts up shop and moved to India?
Management get a grip before it's too late , oh and can I have an upgrade yet??
Firstly, having a citrus allergy whilst working for a fruit based named company sounds like something Vic Reeves would have written, secondly it's really unfair to kick people at work especially in the head. My last point is I don't think the Northern Echo would become whistle blowers on a huge employer based in its own area, imagine if it shuts up shop and moved to India? Management get a grip before it's too late , oh and can I have an upgrade yet?? Disgruntled123
  • Score: 7

11:11pm Wed 27 Aug 14

EEbyeGUM says...

So how does this look to an Orange or EE customer?

Have the journalists at the Echo or other papers picked up on this? It seems there is a story to be had.

What does the MP think about this situation? As the towns major employer being described in such ways, In such s public medium.

What is EE actually doing? Haven't they just done the same as they blamed a ops manager of doing. Letting a spokes women front the issue and give standard line to the press. Where is a senior manager? , What will they do to root this behavior out from the company?

If this is how the workers act and are treated how can this make the company number one for customer service?
So how does this look to an Orange or EE customer? Have the journalists at the Echo or other papers picked up on this? It seems there is a story to be had. What does the MP think about this situation? As the towns major employer being described in such ways, In such s public medium. What is EE actually doing? Haven't they just done the same as they blamed a ops manager of doing. Letting a spokes women front the issue and give standard line to the press. Where is a senior manager? , What will they do to root this behavior out from the company? If this is how the workers act and are treated how can this make the company number one for customer service? EEbyeGUM
  • Score: 10

9:13pm Mon 8 Sep 14

Masked inability says...

EEbyeGUM wrote:
So how does this look to an Orange or EE customer?

Have the journalists at the Echo or other papers picked up on this? It seems there is a story to be had.

What does the MP think about this situation? As the towns major employer being described in such ways, In such s public medium.

What is EE actually doing? Haven't they just done the same as they blamed a ops manager of doing. Letting a spokes women front the issue and give standard line to the press. Where is a senior manager? , What will they do to root this behavior out from the company?

If this is how the workers act and are treated how can this make the company number one for customer service?
Global house is full people who have to much time on there hands, the crap gets put on the walls makes the place look like a nursery school , not real work ...Get a proper job and stop feeling badly done too!
[quote][p][bold]EEbyeGUM[/bold] wrote: So how does this look to an Orange or EE customer? Have the journalists at the Echo or other papers picked up on this? It seems there is a story to be had. What does the MP think about this situation? As the towns major employer being described in such ways, In such s public medium. What is EE actually doing? Haven't they just done the same as they blamed a ops manager of doing. Letting a spokes women front the issue and give standard line to the press. Where is a senior manager? , What will they do to root this behavior out from the company? If this is how the workers act and are treated how can this make the company number one for customer service?[/p][/quote]Global house is full people who have to much time on there hands, the crap gets put on the walls makes the place look like a nursery school , not real work ...Get a proper job and stop feeling badly done too! Masked inability
  • Score: 0
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