Plans to tackle nuisance marketing calls announced by Government

Plans to tackle nuisance marketing calls announced by Government

Plans to tackle nuisance marketing calls announced by Government

First published in News
Last updated

THE first scheme to tackle nuisance and cold-callers has been announced by the Government, with heavy fines planned for repeat offenders.

The Nuisance Calls Action Plan, unveiled by Culture Secretary Maria Miller today (Sunday, March 30), aims to clamp down on unscrupulous businesses who target people’s homes at all times of the day.

The issue of nuisance calls gained prominence earlier this year after thousands of people across the North-East and North Yorkshire were repeatedly targeted with late night cold-calls.

North East MPs Pat Glass and Helen Goodman led calls for something to be done to tackle the problem, each saying it was one of the main issues brought to them by their constituents.

The action plan announced by the government will see consultation on lowering the threshold for when action can be taken against firms making nuisance calls, which would make it easier for sanctions to be imposed.

Justice Secretary Chris Grayling has also announced plans to impose fines of hundreds of thousands of pounds on claims management companies that use information gathered by unsolicited calls and texts to target customers.

Mrs Miller said: “Nuisance calls must stop. At best they are an irritation and an unwanted intrusion, at worst they cause real distress and fear, particularly to the elderly or housebound.

“People need to feel safe and secure in their homes. The rules are clear – people have the right to choose not to receive unsolicited marketing calls. We will work to ensure their choice is respected.”

The Information Commissioner’s Officer, the regulator responsible for unsolicited marketing calls, received 120,310 complaints between April and November 2013.

Legally, unsolicited live direct marketing calls cannot be made to a number that is registered with the Telephone Preference Service, unless the person has agreed to receive calls by that company.

Comments (2)

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6:27pm Sun 30 Mar 14

darloboss says...

sign me up
sign me up darloboss
  • Score: 3

7:30pm Sun 30 Mar 14

thetruthyoucanthandlethetruth says...

This is a bad idea. How else would I have known that I had £3750 waiting for me to claim for miss sold PPI, or that I qualified for a free boiler, or that I could claim a huge lump sum on my future pension today, or that I could still claim for stubbing my toe on my neighbours plant pot 10 years ago.

These companies are parasites and the people that work for them are parasites. I guess there must be 1 born every minute though, gullible enough to be taken in by the tosh that these so called companies pedal. I hope something is done about the spam texts and the nuisance calls though, but I won't hold my breath.
This is a bad idea. How else would I have known that I had £3750 waiting for me to claim for miss sold PPI, or that I qualified for a free boiler, or that I could claim a huge lump sum on my future pension today, or that I could still claim for stubbing my toe on my neighbours plant pot 10 years ago. These companies are parasites and the people that work for them are parasites. I guess there must be 1 born every minute though, gullible enough to be taken in by the tosh that these so called companies pedal. I hope something is done about the spam texts and the nuisance calls though, but I won't hold my breath. thetruthyoucanthandlethetruth
  • Score: 1

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