Future of Bishop Auckland estate agents uncertain after it closes suddenly

Future of Bishop Auckland estate agents uncertain after it closes suddenly

MYSTERY CLOSURE: Newgate Residential, in Bishop Auckland

CUSTOMER MESSAGE: The notice on the door of Newgate Residential

First published in News
Last updated
The Northern Echo: Photograph of the Author by , Chief Reporter (South Durham)

MYSTERY surrounds the future of a Bishop Auckland estate agents after customers discovered the premises locked up.

Staff at Newgate Residential, on Newgate Street, left a note on the door on Tuesday, February 18 stating they were in a meeting for the afternoon and provided contact details if anyone needed to contact them urgently.

They also covered the window in big sheets of paper preventing people from looking inside.

However, since then the premises have remained closed, the phone line is dead, the website is now unavailable and the building stands completely empty.

Customer John Scanlan, of Eldon, is concerned about what has happened as his tenancy agreement means he is required to pay his rent in person at Newgate Residential every fortnight.

He said he has the money to pay but without details of his landlord he said he can only keep it safe until he discovers what is going on. So far he has missed one payment, but another is due shortly.

“I want to get in touch with my landlord but all I know is that he is from Glasgow,” said Mr Scanlan. “He might have tried to do the same but I just don’t know.

“We have the money but just don’t know what to do. They never said anything last time I went in to pay. I actually thought they had covered the window because they were decorating at first.”

He added: “We want to make this place our home. We have no plans to move but we have a problem with damp in the bedroom which we really need to get sorted.

“I am sure the landlord would help us but we haven’t been able to tell him. We have had to move the wardrobe about 18ins from the wall and I could scrape a layer of mess of the wall it is that bad.”

The Northern Echo has been unable to contact the owners of Newgate Residential for comment.

Have you been affected? Call reporter Dani Walker on 01388-602232.

Comments (6)

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1:33pm Wed 12 Mar 14

behonest says...

Surely it can't be to do with a poor housing market in the NE?

The Lib Dems (Vince Cable) told us recently that the economic recovery was being fuelled, not just in London, by a housing boom!
Surely it can't be to do with a poor housing market in the NE? The Lib Dems (Vince Cable) told us recently that the economic recovery was being fuelled, not just in London, by a housing boom! behonest
  • Score: 3

1:45pm Wed 12 Mar 14

Rich Mond says...

Behonest, is this the same recovery and housing boom that Yuill Homes went into administration over.
Behonest, is this the same recovery and housing boom that Yuill Homes went into administration over. Rich Mond
  • Score: 4

8:59pm Wed 12 Mar 14

bishop1 says...

having dealt with newgate residential in the past I can sort of understand the business failing .
when customers are trying to contact them during their business hours & end up getting voicemail it doesn't convey a professional image .
having dealt with newgate residential in the past I can sort of understand the business failing . when customers are trying to contact them during their business hours & end up getting voicemail it doesn't convey a professional image . bishop1
  • Score: 1

9:11pm Thu 13 Mar 14

wenwoo says...

I had a feeling something was wrong at Newgate. I am a landlord and my rents were not reaching my account on time and then in January it all stopped. One of my tenants has also lost her deposit because the Company did nt put it in the Deposit Protection Service.
I had a feeling something was wrong at Newgate. I am a landlord and my rents were not reaching my account on time and then in January it all stopped. One of my tenants has also lost her deposit because the Company did nt put it in the Deposit Protection Service. wenwoo
  • Score: -1

8:28am Fri 14 Mar 14

bishop1 says...

How very nice of them , I had dealings with them late last year & trying to get hold of anyone on the phone then was a mission & a half .
How very nice of them , I had dealings with them late last year & trying to get hold of anyone on the phone then was a mission & a half . bishop1
  • Score: -2

9:50pm Wed 26 Mar 14

Jenwilley says...

Hi I am a landlord and was wandering if any other landlords have had the same problems as I have had: in 2012 Newgate said my tennant had stopped paying rent and it took them 10 months before they said they had left and they were trying to trace them for unpaid rents equating to £3950. We never saw any money. Then they got another tenant in dec 2012 and after 3months I asked when are they paying rent, it took month four to discover the tenants had left and trashed the house with damages of £2000 and no rents. I had a feeling they were not telling truth but had no evidence as they managed the property. . Have you suffered the same
Hi I am a landlord and was wandering if any other landlords have had the same problems as I have had: in 2012 Newgate said my tennant had stopped paying rent and it took them 10 months before they said they had left and they were trying to trace them for unpaid rents equating to £3950. We never saw any money. Then they got another tenant in dec 2012 and after 3months I asked when are they paying rent, it took month four to discover the tenants had left and trashed the house with damages of £2000 and no rents. I had a feeling they were not telling truth but had no evidence as they managed the property. . Have you suffered the same Jenwilley
  • Score: -1

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