Metro rail link to Newcastle Airport hailed as one of country's best

Passenger satisfied with Metro link to airport

Passenger satisfied with Metro link to airport

First published in News
Last updated

THE North-East’s biggest airport has one of the best transport links in the country, according to the Consumers Association.

The organisation says the Tyne and Wear Metro line to Newcastle International Airport, beats dedicated non-stop services to Heathrow and Gatwick for value for money and quality, a passenger survey found.

The Which? report rated Metro 85 per cent for customer satisfaction, topped only by the Intercity train link to Birmingham International Airport.

Passengers liked the service, frequency and value of a £3.30 ticket from Newcastle and Sunderland city centres. Passengers can get to the airport or home again after their holidays in 23 minutes from Newcastle city centre and 52 minutes from Sunderland city centre.

Sharon Kelly, the Meetro’s Customer Services Director, said: “The service to and from the airport is fast, frequent and a hassle-free way of getting your holiday off to a great start – and getting home again afterwards.

“We’re pleased that our service has been recognised in high regard by our customers and look forward to providing a valuable service to thousands of holiday goers this year.”

Metro was the top-scoring light rail or underground link beating others including Docklands Light Rail and London Underground.

Dave Laws, Chief Executive of Newcastle International Airport, said: “The Metro service to Newcastle International Airport is highly valued by our passengers and staff. We are delighted that the readers of Which? have recognised the many benefits of the service. It’s great to see the region receiving more praise after Which? readers voted Newcastle International Airport the best large airport in 2013.”

Comments (1)

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10:23am Tue 11 Mar 14

MSG says...

Durham Tees Valley airports transport links via the Tees valley metro rail line are excellent. if you catch the train you are in Darlington in 8 minutes or Middlesbrough in 17 minutes. Trouble is its the only train in one direction a day !!!!!!
Durham Tees Valley airports transport links via the Tees valley metro rail line are excellent. if you catch the train you are in Darlington in 8 minutes or Middlesbrough in 17 minutes. Trouble is its the only train in one direction a day !!!!!! MSG
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