Authority offers to reimburse Ryedale council tax payers over admin error

Ryedale District Council is to reimburse all its direct debit customers who have incurred bank charges following an early payment of council tax instalments. An error occurred in relation to direct debit customers who pay their council tax instalments on the first day of the month. As New Year’s Day is a bank holiday, direct debit payments were due to be collected on January 2, but due to an administrative error they were collected from bank accounts on December 30. Any customers who have incurred bank charges as a direct result of this error should contact the council’s revenues and benefits services on 01653-600666 ext: 650 and advice will be given with regards to reimbursement.

Comments (4)

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8:21pm Thu 2 Jan 14

roaduser98 says...

Direct Debit - So easy!!!
Just take the money whenever!
Heads should roll but no doubt there will be a closing of ranks and ' this will not happen again' statements in abundance.
Direct Debit - So easy!!! Just take the money whenever! Heads should roll but no doubt there will be a closing of ranks and ' this will not happen again' statements in abundance. roaduser98

11:17pm Thu 2 Jan 14

PJ Chingford says...

roaduser98
Heads should roll????????????, get a grip! idiot
roaduser98 Heads should roll????????????, get a grip! idiot PJ Chingford

11:21pm Thu 2 Jan 14

PJ Chingford says...

My point is, this is a mistake, we all make them, companies make them, councils make them even the tax man makes them, not a "proportionate" reaction is it but because it's a local Council 'heads should roll', you really need to get some perspective, they have offered to cover any bank charges, if your bank makes a mistake I assume you automatically ask for the manager to be sacked?
My point is, this is a mistake, we all make them, companies make them, councils make them even the tax man makes them, not a "proportionate" reaction is it but because it's a local Council 'heads should roll', you really need to get some perspective, they have offered to cover any bank charges, if your bank makes a mistake I assume you automatically ask for the manager to be sacked? PJ Chingford

10:08am Fri 3 Jan 14

darloboss says...

so the old computer error ?? sounds like someone trying to cover their ar$e
so the old computer error ?? sounds like someone trying to cover their ar$e darloboss

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