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Hostess with mostest

If you thought Terminal Five at Heathrow was laughable, then you havenft met Pam Ann, the rudest trolley dolly on duty. Viv Hardwick talks to her Australian creator Caroline Reid to discover how she managed the transformation to stand-up comedy

CAROLINE Reid has found the skyfs the limit as a result of inventing the over-the-top airline trolley dolly Pam Ann, to the point where both British Airways and the British Airports Authority (BAA) have recruited her services.

Fortunately, shefs staying well away from Terminal Five at Heathrow having flown into London eight years ago equipped with little more than a desperate desire to escape the retail world of Melbourne, Australia.

Asked about how she came up with the idea of playing an airline crew member with a habit of bad-mouthing the passengers she replies: gIt was pure desperation to get out of Melbourne and trying to think of what I could do to escape the shops where I used to work. I loved theatre but I was hopeless at auditions and I thought the only way Ifll ever get to do this is to do it myself because then nobody can tell me whatfs right and wrong. I used to love dressing up and I dressed up as an air hostess at one of my birthday parties and the more intoxicated I became the more I thought ewhat a great ideaf.h Reid agrees that the growth in air travel gave Pam Ann a more enthusiastic audience and gno one had ever taken it as far as Ifve done and delved into all the different airline cabin crews and the hierarchy and the rise of companies like Easyjet, who are probably the gobbiest of the air crews that come to my shows... and they come back for more.h Her third tour, called Terror At 41,000 Feet, brings her to Newcastlefs Tyne Theatre on Saturday, April 12, and an invitation to play Edinburgh Festival in August. gMy dad just loves England and keeps asking me if Ifve been to Harrods yet or it Ifve been to York. When I started touring if was great because I could see England and relay the news back to my dad. My mumfs originally British and was a ten pound pom from Liverpool and I brought her back to the UK in 2003 to see her old house, but we were too frightened to knock on the door,h Reid laughs.

Shefs just got back from performing her show to big audiences in Melbourne and Sydney and admits that her parents didnft like the swearing side of her stand-up but she was told gyoufve got to do what your audience likesh. She adds: gIt was a bit hard for me performing in front of them, but maybe thatfs a good thing.h Not such a good thing was her decision to take up an invitation to entertain a BAA corporate event. gThis corporate thing is a whole different environment and you walk out into a room and where people would normally laugh, if the heads of the company are there, everyone is watching what they do before they laugh. I silenced the room with a swearword as I came out and it didnft get much better. That doesnft happen with my normal shows.h She had far more success with British Airways. gIfd been performing Mona, who is an old BA hostess, in my show called the One World Alliance, and people were laughing hysterically and BA must have thought ewefve got to sue her or bring her inf and the marketing manager came up with a script,h she says of the 2007 commercial which saw her comically failing to become an airline steward.

gIn my shows Ifm pretty full on and ruthless so I think British Airways really took a risk, but I think it paid off because I want to do something else. As much as I take the p**** out of them, they are my chosen airline and they know that. I am after the platinum lounge card which is very hard to get because you have to be the guest of the BA chairman to get that.h Her early break in London was providing the entertainment at gay clubs when one Blackpool venue booked her because it thought she was a man in drag. Such is the interest in her act via the internet that an Argentinian in Uruguay recognised her and told her the whole airline knew she was travelling.

gA lot of people will call me Pam Ann and if Ifm on a plane the cabin crew will address me as Pam. Friends sometimes call me Pam and I say ehey, hey, hey, wait a minutef and it does mess with your head if your boyfriend calls you Pam. Then youfre going into a whole new territory. I told him eIfm not Pam, Ifm mef. It is a bit weird.h Looking back at her career so far she says: gI feel Ifm just beginning to understand Pam Ann now. I donft think Ifm natural and Ifve watched people like Barry Humphries and I think I learned a lot from four years with the drag queens in Sydney before I came over here.h Shefs heading for Edinburgh after the current tour and says: gThis show has two 45 minute halves but, knowing me, I go on for ever... it could be a 27-hour show.

Then Ifve got to get it down for an hour for Edinburgh and then I head for the Hammersmith Apollo for my biggest show to date on November 29.h But the final word is that Reid would never, ever, be an air hostess for real. gI was in retail and I wasnft very good then so I donft think Ifd be any good now. I havenft got the patience. Ifd be like Pam eget it yourselff.h Pam Ann: Terror At 41,000 Feet, The Journal Tyne Theatre, Newcastle. Box Office: 0844-493-9999

6:04pm Thursday 3rd April 2008

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