Actor Kris Marshall has revealed that he was not a happy BT customer - even when he famously fronted their TV adverts.
Kris, 39, starred in 40 commercials over seven years, becoming half of one of the best-known on-screen couples.
But soon after his character Adam finally married his partner Jane in a romantic country wedding, the company decided in 2011 that the couple's story had run its course.
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Former My Family star Kris told the Radio Times: "I was supposed to get complimentary broadband, but it never happened.
"It was all, 'Oh yes, don't worry, that'll all be taken care of', and then suddenly I got a big bill.
"I didn't want to be seen as churlish so I just paid it. Although I did actually get fined by them for not paying my phone bill."
The Love Actually actor added: "It's okay though. I'm with Sky now."
Kris, who was banned from driving for six months in 2011 after being found by police asleep behind the wheel of his car in a supermarket car park, told the magazine he would like to banish reality TV.
"I know they're cheap to make and hugely popular with viewers sat on their sofas eating takeaways, but surely as a genre they're oversubscribed now. What next - Celebrity Eye Surgery?," he said.
He said he was not a fan of The Jeremy Kyle Show, adding: "The whole set-up is an utter disgrace. It's playing-by-numbers TV for the underclass and I can't abide it."