Support your airport (From The Northern Echo)
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Support your airport
11:56am Monday 31st January 2011 in Letters
DURHAM TESS VALLEY: Facing hard times
I WOULD like to assure your correspondent Christopher Wardell (HAS, Jan 21) – and indeed all your readers – that Peel Airports is totally committed to the future of Durham Tees Valley Airport.
We are in constant discussions with airlines and operators on the potential for introducing additional services and routes from DTV and, whilst negotiations can often take a long time to come to fruition, we are optimistic that we can attract new business.
Our decision to introduce the Passenger Facility Fee was critical to ensuring the financial stability of the airport and to safeguard its future – and indeed we have been greatly encouraged by the understanding and support shown by many of our customers.
Mike Morton, airport director.
Comments(15)
johnny_p
says...
6:36pm Mon 31 Jan 11
Could I suggest you go to Frankfurt Hahn Airport. A few years ago an old decaying ex military base and now a thriving hub which has low cost flights all over Europe. An airport which charges as little as Euro 3 a day for parking. An airport where the staff are smart, efficient and customer orientated.
Of course when Teesside Airport does fail it won't be your fault will it? I'm sorry but I am angry. I am angry because you have let our regional airport decay while others have grown. If I was an Airport Director I would be constantly patrolling around the place seeing what is going on. I have never seen you..... are you really aware of what is going on? I somehow doubt it very much- either that or really endorse what is going on. Your letter? Sounds like Blairite spin to me.
gramps427
says...
9:34pm Mon 31 Jan 11
I would ask you to think much further afield and link up with the railways & teesport to sell both your airport and this region to potential customers in China, India and the Middle East as both a transport hub and a potential base for their companies. Oh and by region I mean the Tees Valley that does not include Durham; a vital selling point don't you think!
Dean M
says...
3:03pm Tue 1 Feb 11
.
Being local is not a good enough reason in itself for using DTV. It needs to up it's game in customer service, particularly as it is unable to offer enough routes and is therefore going to struggle to attract passengers in the first place.
johnny_p
says...
4:22pm Tue 1 Feb 11
johnny_p
says...
8:48pm Tue 1 Feb 11
"Our decision to introduce the Passenger Facility Fee was critical to ensuring the financial stability of the airport and to safeguard its future – and indeed we have been greatly encouraged by the understanding and support shown by many of our customers"
Really? Look at this:
http://www.gazetteli
ve.co.uk/news/teessi
de-news/2010/10/20/d
urham-tees-valley-ai
rport-charge-reactio
n-84229-27504962/
Or this:
http://www.durham-te
esvalley-airport.co.
uk/
Obviously you don't need to search too hard to find negative reports on the internet, but I struggled to find anything remotely positive.
Mr Morton- cat got your tongue? I bet you were hoping to get hoards of people writing in saying how wonderful everything is..... Please sort this place out.
billysaid
says...
11:39pm Tue 1 Feb 11
johnny_p wrote:i second you on that. well,,we await your reply Mr Morton.
Well said Dean. So I say again- where are you Mike Morton? Are you available to post a response to what people say, or are you just an "Airport Director" sitting in an office in London? How much time (if any) have you spent at Teesside Airport? Do you think the rudeness of your staff is appropriate? I would really like to hear your response.
Our Gee
says...
8:32am Wed 2 Feb 11
johnny_p
says...
10:06am Wed 2 Feb 11
David Lacey
says...
8:05am Thu 3 Feb 11
Bert99
says...
1:57pm Thu 3 Feb 11
As a regular user of DTV I feel that the issue at tees Valley with staff is not the check in staff who work for Servisair and are helpful . Instead the problem is the security staff who seem to delight in applying the current regulations religiously . Recently I saw someone turned back beacuse his clear plastic bag did not reseal as the seal was broken , I myself must have one of those faces as everytime I arrive its time for a full pat down. This enthusiasm I feel is driven by the fact that other than KLM , Eastern and the odd charter , they really have nothing to do.
One final point , it is cheaper to park at Teesside for up to 5 days than it is at Newcastle.
Dean M
says...
2:56pm Thu 3 Feb 11
"The likes of Ryanair effectively hold airports to ransom and will remove routes if any attempt is made to increase their costs."
.
Good for them though, I have to say. If I was MD of Ryanair I'd also be constantly trying to keep costs down, so as not to lose passengers due to higher fares.
David Lacey
says...
7:57am Fri 4 Feb 11
The last thing that Ryanair care about is their passengers. Only one thing motivates them - money. I would use them only as a last resort.
billysaid
says...
11:50am Fri 4 Feb 11
johnny_p
says...
2:50pm Fri 4 Feb 11
billysaid wrote:You are wrong- it was one of Ryanair's media attention grabbing stunts. Any publicity is good publicity to some. In any case though- why not charge people for using the toilets? Many other places do and the airline has to pay to have them serviced when they land.
i may be well wrong !,,,but did ryanair introduce a £1 charge for using their toilets in flight ?. just a thought.
The trouble with Teesside Airport is that they seem to have problems attracting any airlines to use the place. And of course an airport without airlines is of absolutely no use to anyone....
There are plenty of other Ryanair hubs (Frankfurt-Hahn, Stansted, Bergamo etc) who have been very successful using the likes of Ryanair, so why can't Teesside? They surely can't afford to be choosy about who they attract at the moment. If KLM pull out surely now the place will have to close....?
Laird says...
12:39pm Mon 31 Jan 11
If you manage to get additional routes (preferably by low cost airlines) then we will support the airport.