KEEP it simple.

It’s an oft-used phrase in business and one Robert Brown knows all about.

Mr Brown is co-founder and managing director of digital and design agency Jump, alongside Lucy Batley.

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The operation, which rode through a recession during its formative days, is this year celebrating its 10th anniversary, so the mantra of doing the basics right is obviously working.

“We stick to a simple process of understanding and listening to the needs of our customers from the start”, said Mr Brown.

“Then, put quite simply, for each project, we will design it, build it, launch it and support it, all under one roof.

“We are delighted to have reached the 10-year milestone.

“Being able to offer both creative and digital services in-house is something we feel has helped set us apart from our competitors.

“We are fortunate to have a range of complementary skills sets in both designers and creatives, who work collaboratively to bring together brilliant design and technology solutions for our client base.”

Mr Brown added a three-year business plan has enabled Jump to double turnover and increase profitability by 50 per cent, with the aim to now achieve similar levels in the next three years.

Based at Milburn House on Newcastle’s Dean Street since 2009, the once team of six has grown steadily over the years to a strong group of 20, consisting of a mix of designers, developers and support staff.

However, to support its ongoing expansion, the team is taking on larger office space within Milburn House and will be looking to make a range of new appointments over the next 12 months.

Offering a range of services across brand, design, web and digital, the company prides itself on being able to deliver solutions to clients including National Trust, Newcastle University, Tyneside Cinema and Newcastle upon Tyne Hospitals NHS Trust.

Ms Batley, co-founder and creative director, echoed Mr Brown’s positivity, saying the business is primed for growth.

She added: “We have certainly come a long way since Rob and I met in our shared office space in Jesmond in 2007.

“At the time, we both had our own businesses providing complementary services with Rob involved in technology and me in design.

“We used to joke there were only 12 steps between us and it was within weeks that we started working together, figuring two heads were definitely better than one.”

Five minutes with…Robert Brown

Favourite North-East building and why? It has to be the Baltic Centre for Contemporary Art. It’s incredible how an industrial building can remain iconic while being used for something completely different.

What was your first job and how much did you get paid? After completing a year in the first-ever ITEC (Information Technology Centre), I managed to secure a job as a data services assistant, earning a huge £4.5k per year.

What is the worst job you've had? I have been lucky enough to be in a position where I have enjoyed all my jobs. Of course, you always have good and bad days. I guess on a bad day you think it is the worst job ever.

What would you cook for me if I came around for dinner? Definitely salmon with stir fry vegetables.

What would your superpower be? Invisibility – I absolutely love people watching. We are all individuals and it fascinates me.

Name four people, dead or alive, who would be at your perfect dinner party: It’s a difficult one but I’ll go for Steve Jobs, Clint Eastwood, Barack Obama, and Princess Diana.

Most expensive thing you've bought - other than car or house - and how much? £220 for a black Italian shirt. It didn’t last very long.

Who is the best person to follow on Twitter and why? Me, so I can build up my followers please.

Favourite book? I am a huge Steve Jobs fan, so it would be his biography by Walter Isaacson.

When did you last cry? Watching a recent episode of the BBC’s DIY SOS. I had a few tears. The sheer kindness of some people is absolutely incredible.

What is your greatest achievement? Apart from my children of course, it has to be merging my business to form Jump in 2007.

What's the best piece of advice in business you've ever been given? Never be afraid to fail. It is important we understand what works and what doesn’t work. How else can we learn?

Favourite animal and why? A dog because they are loyal and when you get home after a tough day they’re always very happy to see you.

Most famous person on your mobile phone? I am not allowed to mention the dynamic duo names.

What was the last band you saw live? I went to see the Beach Boys live at the Montrose Music Festival in Scotland. I wouldn’t class myself a fan but they were awesome.

Describe your perfect night in: Watching a box set with a glass or two of red wine.

In another life I would be... I would be me but perhaps change a few decisions I have made along the way. I have no regrets at all, however, I often wonder, ‘what if’.

Who would play you in a film of your life? The cameraman.

What irritates you? Queuing.

What's your secret talent? I don’t have a secret talent unfortunately. However, I do laugh like a seal.